Verizon

4.9
937 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Glastonbury, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 2450 Main St.

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Verizon
2450 Main St, Glastonbury, CT
06033, United States

Hours

Reviews

4.9
936 reviews
5 stars
917
4 stars
8
3 stars
1
2 stars
1
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their exceptional customer service, highlighting individuals like Luis, Kauron, and Karl for their knowledge, patience, and helpfulness.

Efficiency

Many reviews noted the quick and efficient service provided, with customers appreciating the smooth process of upgrading phones and resolving issues.

Knowledgeable Staff

The staff was frequently described as knowledgeable about products and plans, helping customers make informed decisions and save money.

Mixed Experiences

While many reviews were overwhelmingly positive, some customers reported negative experiences with newer staff members, indicating inconsistency in service quality.
  • IC
    I C
    Jan 3, 2026
    5.0
    Kauron Thomas was outstanding in helping me with my new phone set-up--which came with some unique issues and Kauron handled each challenge with determination and humor. Kauron provided 5-star quality service and I am so appreciative!
  • AP
    Ashley Priest
    Dec 18, 2025
    5.0
    We had the pleasure to work with Luis, he was extremely helpful and made it an easy and pleasant experience!
  • EM
    Eileen Marzano
    Dec 4, 2025
    5.0
    Kauron was absolutely AMAZING. My daughter and I had multiple issues with are phones he was able to solve all of issues. He was knowledgeable friendly and patient with us. This was the best service I have ever had in 10 years of being a Version customer. I highly recommend going to see him.
  • MD
    Marisa Donza
    Nov 30, 2025
    5.0
    I have been a Verizon customer for over 20 years and I can't say enough about the staff at this Verizon store. All of the staff is great but Kuaron recently helped me save on my monthly bill. He is very customer-service focused and goes above and beyond! Go see him!
  • SS
    Stacy
    Nov 29, 2025
    5.0
    Outstanding customer service! Luis was a pleasure to work with when I upgraded 4 lines, 4 new phones, 3 new watches and an iPad. I had a ton of questions and he took the time to, not only answer them, but explain the reasoning behind his answers. I appreciate all of his time and efforts.

Frequently Asked Questions About Verizon

What products and services does Verizon Wireless Zone in Glastonbury offer?

Wireless Zone offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and services including bill payments, new lines, upgrades, device activation, and more.

What are the store hours for Verizon Wireless Zone in Glastonbury?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM. Holiday hours may vary, such as being open from 10:00 AM to 4:00 PM on November 5, 2025.