Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Glastonbury, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 2450 Main St.
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.9
936 reviews
5 stars
917
4 stars8
3 stars1
2 stars1
1 star9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their exceptional customer service, highlighting individuals like Luis, Kauron, and Karl for their knowledge, patience, and helpfulness.
Efficiency
Many reviews noted the quick and efficient service provided, with customers appreciating the smooth process of upgrading phones and resolving issues.
Knowledgeable Staff
The staff was frequently described as knowledgeable about products and plans, helping customers make informed decisions and save money.
Mixed Experiences
While many reviews were overwhelmingly positive, some customers reported negative experiences with newer staff members, indicating inconsistency in service quality.
- ICI CJan 3, 20265.0Kauron Thomas was outstanding in helping me with my new phone set-up--which came with some unique issues and Kauron handled each challenge with determination and humor. Kauron provided 5-star quality service and I am so appreciative!
- APAshley PriestDec 18, 20255.0We had the pleasure to work with Luis, he was extremely helpful and made it an easy and pleasant experience!
- EMEileen MarzanoDec 4, 20255.0Kauron was absolutely AMAZING. My daughter and I had multiple issues with are phones he was able to solve all of issues. He was knowledgeable friendly and patient with us. This was the best service I have ever had in 10 years of being a Version customer. I highly recommend going to see him.
- MDMarisa DonzaNov 30, 20255.0I have been a Verizon customer for over 20 years and I can't say enough about the staff at this Verizon store. All of the staff is great but Kuaron recently helped me save on my monthly bill. He is very customer-service focused and goes above and beyond! Go see him!
- SSStacyNov 29, 20255.0Outstanding customer service! Luis was a pleasure to work with when I upgraded 4 lines, 4 new phones, 3 new watches and an iPad. I had a ton of questions and he took the time to, not only answer them, but explain the reasoning behind his answers. I appreciate all of his time and efforts.
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Glastonbury offer?
Wireless Zone offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and services including bill payments, new lines, upgrades, device activation, and more.
What are the store hours for Verizon Wireless Zone in Glastonbury?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM. Holiday hours may vary, such as being open from 10:00 AM to 4:00 PM on November 5, 2025.
Does Verizon Wireless Zone in Glastonbury offer in-store pickup or delivery services?
Yes, they offer in-store pickup as part of their pickup and delivery services, including curbside pickup and in-store shopping options.
Where is Verizon Wireless Zone located in Glastonbury?
The store is located at 2450 Main St, Glastonbury, CT 06033, USA.
How can I contact Verizon Wireless Zone in Glastonbury?
You can reach them by phone at +1 860-262-9999 or send an email to WZ851@wireless-zone.com.
Can I schedule an appointment or service online with Verizon Wireless Zone?
Yes, you can schedule appointments online at https://wirelesszone.com/appointments/.
What brands are available at Verizon Wireless Zone in Glastonbury?
They carry various brands including Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, Nimbus9, JBL, and more.
What nearby places can I visit before or after shopping at Verizon Wireless Zone?
Nearby places include Panera Bread for cafe and bakery options, Fuller Yoga studio for relaxation and wellness, and Moe's Southwest Grill for Mexican cuisine, all close to 2450 Main St.
Are there wellness and beauty services near Verizon Wireless Zone?
Yes, nearby wellness and beauty options include Yen Therapy (massage and spa), TEASE Hair Studio (hair and beauty salon), Infinity Medspa of Glastonbury (medical spa and skincare), and Nail Designs By Tina (nail salon).
What fitness and health facilities are close to Verizon Wireless Zone in Glastonbury?
Nearby fitness and health facilities include Glastonbury Kickboxing gym and martial arts club, Glastonbury Family Dental, DeSorbo Health and Wellness family practice, and Naughty Shaman Center for Shamanic Arts offering massage and counseling.