Visit our store at Farmington for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
I recently visited the Verizon store and had the pleasure of being assisted by Sam. His customer service was truly exceptional — a definite 10 out of 10. From the moment I arrived, Sam was attentive, professional, and incredibly knowledgeable. He listened carefully to my needs, explained every detail with patience, and made sure I understood all my options before
making a decision.
What impressed me the most was Sam’s dedication to providing an excellent experience. He went above and beyond to ensure everything was set up perfectly and that I left the store completely satisfied. It’s rare to find someone who combines technical expertise with genuine care for the customer, but Sam delivered both flawlessly.
NG
Nick .Gandza
Nov 6, 2025
4.0
Came in for an issue with service after online support directed us to a local store. It took a few hours but we had our issue resolved and the staff on the floor were very understanding and knowledgeable. A couple of pushy sales people and the management seems to be pretty bad.
If you come here for an issue, be clear about what you need and don’t believe when they say “we can’t help you” because they absolutely can and should deal with customer service in person. If you’re here to purchase a plan or device, make sure you shop around and aren't taken advantage of by sales tactics.
ET
elizabeth t
Oct 3, 2025
5.0
RJ was fantastic!
He made switching from Samsung to Apple painless. This was an unexpected Fri afternoon in a quick time frame.
DD
DRO
Oct 1, 2025
5.0
Shout out to Adriana for taking her time in answering all my questions and helping me with my broken phone, new watch and explaining how the Verizon card works.
Shout out to Raul for helping me with the activation of my new phone.
Thank you guys for your time and your help with everything.
PJ
Petra Jenkinson
Sep 16, 2025
1.0
So I went in to change my plan and one woman said she would help. Then disappeared. The mgr then said he would Help. Then told me to go home and call. There were 4 people that work there standing around and I was the only one in the store. They just wanted to sell phones. The bald gentleman was smirking the whole time. Pretty sure they had a good laugh as I walked out. The lamest Verizon store ever, beware!
What are the operating hours of the Verizon store in Farmington?
The Verizon store in Farmington is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is the Verizon store located in Farmington?
The store is located at 16 Westfarms Mall, Space E116, Farmington, CT 06032, USA.
Which brands of smartphones does the Verizon store in Farmington offer?
They offer the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, along with brands like Motorola, Kyocera, and TCL.
Does Verizon Farmington offer in-store pickup and delivery options?
Yes, they offer in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
How can I schedule an appointment or order online at Verizon Farmington?
You can schedule an in-store appointment or place an online order via their website. Orders can be picked up in store or delivered using multiple convenient options.
What payment methods are accepted at the Verizon Farmington store?
The store accepts debit cards, mobile NFC payments, and pay checks. Cash-only payments are not required.
What are some nearby dining options useful for customers visiting Verizon Farmington?
Nearby dining options include Wing Squad for delivery, Cinnabon for bakery treats, Coffee Bean and Tea Leaf, Auntie Anne's Pretzels, Brio Italian Grille, Taco Bell, Dunkin', and California Pizza Kitchen.
Are there entertainment or shopping venues near Verizon Farmington to visit before or after my appointment?
Yes, nearby places include GameStop for video games, Aéropostale and H&M for clothing, Hannoush Jewelers, Bath & Body Works, Sephora, and Yankee Candle for gifts and beauty products.
Can I grab a coffee or snack close to Verizon Farmington?
Absolutely, options like Coffee Bean and Tea Leaf, Cinnabon, Dunkin', and Au Bon Pain are all conveniently located nearby.
Does the Verizon store in Farmington support business products and services?
Yes, the store offers business cell phones, mobile hotspots, tablets, laptops, and various mobile, wireless internet, and voice plans.