VCA Animal Hospital of East Hartford

Reviews

• KG

  kevin garcia

  6 days ago
  5.0
  The best 💯
• SE

  sun elias

  Dec 12, 2025
  1.0
  This VCA "hospital" lied to me about my pet, please read, I had used VCA 2 years ago for my pet that passed over, the day before he passed, the female dr said to me that Bear was fine! no alerts, all is good. The next day Bear DIED, yes died, he died and it was a terrible terrible time since it was Thanksgiving holiday. (If you ever lost a fur baby you already know!) Well I rescued another and again took her to VCA in East Hartford (should have followed my instincts) to get a new vet, and the same female said to me that she had 3 THREE very bad teeth that need to get extracted to the tune of $1800, so trusting her, that week I made an appt (BAD IDEA) for a cleaning and a it was NEVER done, she came home with the same condition lots of tartar and same icky breath, except with some temporary top filling which came out 7 days later, this deception that has been bothering me for a long time and the reason I am writing this review. I was lied to not once but twice. Present Day: I took my fur baby elsewhere and the New Vet was very kind and "attentive", and I arranged to have her teeth looked at well I just picked her up and there was no BAD TEETH, yes she has a tooth that grew sideways but there was no need to remove because the root was in great condition. (saw the XRays) the Dr, told me "why would I extract a tooth that doesnt need it, it will leave a hole on her gum, and will cause problems in the future. My fur baby also came home with clean white teeth, (deep cleaning was done) and no extractions and it was less than $1800. PLEASE Do a research where ever you take your fur babies and if your gut instincts appear, well RUN! I should have listened to mine. I understand that money keeps offices running and staff (which are nice btw) However not everyone have the means to dish out hundreds of $ each time you bring your fur babies and be HONEST for goodness sake I TRUSTED YOU. Of course they will deny and discredit my review but everything that is posted is nothing but the TRUTH with no exaggeration
• JP

  Jennifer Podd

  Nov 20, 2025
  5.0
  VCA East Hartford is truly the best! The front desk team and location manager Michele are always so kind and welcoming, and the vets and vet techs go above and beyond every single visit. Their customer service is top-notch and they’re always available to answer questions or ease any worries. Me and my three dogs appreciate this entire team more than words can say!
• AD

  Alexa DAlfonso

  Oct 28, 2025
  5.0
  I have been going to this location for years now. The staff is friendly, and treat all animals with love. Any problem I’ve ever run into they are a phone call away and never hesitate to have me come in with my cats. Highly recommend and have even sent friends and family here as well !
• MH

  Michelle Harter

  Oct 24, 2025
  1.0
  Honestly I went in knowing there was an issue with my cat but the bedside manner and the way the doctor handled the situation was grotesque. My cat had breathing issues that started a week ago. She barely gave me any information or tried to elaborate. She just kept pushing a $400 xray. After I said I couldn't afford it, immediately jumped to "this is really bad, and when the time comes we can help you put him down". I counted. She mentioned putting my cat down FOUR times. I went home and my cat got worse. Maybe a vet could have told me "oh stress is gonna make this worse". So I rush him to the VCA in west Hartford. Completely different experience. THAT vet told me all my options. She told me what she would do to address the situation that day. What she would do if that worked. Etc. Maybe I could have had a few more hours or even days with my baby if the vet took the time to actually treat us like people who have emotions, at the original appointment. Not just a DOLLAR SIGN. I hope you go to sleep every day thinking about how you treat people who are in pure pain.

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