Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Derby, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 52 Pershing Dr.
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.9
319 reviews
5 stars
306
4 stars4
3 stars1
2 stars0
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Cory, Alex, and Jessica, for their exceptional service, patience, and willingness to help.
Knowledgeable Staff
Many reviews highlighted the staff's expertise, especially in explaining technical details and assisting with phone transfers and plans.
Positive Experiences
Numerous customers reported having great experiences at the store, often stating they would return and recommend it to others.
Store Environment
The store was described as clean and well-maintained, contributing to a pleasant shopping experience.
Mixed Reviews on Sales Tactics
Some customers expressed dissatisfaction with aggressive sales tactics or misleading information from certain representatives.
- LCLizdayk correa4 days ago1.0The manager offered me to change from xfinity with it a free line, he told me that my monthly bill was 144.00 dollars, when I got my first bill it was 186.00 and the second bill of $220.00 that bad experience I had with this company Verizon be careful that they offer they do not fulfill what they promise.
- HMHugo MeloNov 15, 20255.0Excelente la atención que me brindó Alex y su compañero de equipo 👌👏👏👏 realmente sin su ayuda no podría haber hecho el cambio de compañía que con tanta indiferencia me trataron en la tienda vecina de Verizon y me confirmaron que tenía que cambiar de compañía en ese mismo momento!!! De nuevo muchas gracias Alex y su compañero!!! Espero que podamos seguir juntos por mucho tiempo cómo estuve desde que era Nextel luego Sprint y la última que nunca mostró mucho interés en mi !! Por Favor Sin Sorpresas en la Mensualidad !!! Muchas Gracias de Nuevo!!!
- EBEllen BoulayNov 11, 20255.0Alex was great!
- MAMiguel ArceNov 5, 20255.0Guys are great
- APAndrea PereiraSep 30, 20255.0I just wanted to say the manger Cory went above and beyond . He was very nice helpful and explained everything so well and I didn't feel rushed and he took as much time as I needed. Thank u if there were 10 stars I would give. I will definitely be back thank u again Cory u were great
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Derby offer?
Verizon Wireless Zone in Derby offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service. They provide Verizon network coverage including 5G service for both consumers and businesses.
Where is the Verizon Wireless Zone store located in Derby?
It is located at 52 Pershing Dr, Derby, CT 06418, next to Planet Fitness.
What are the store hours for the Verizon Wireless Zone in Derby?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon Wireless Zone in Derby allow in-store pickup?
Yes, Verizon Wireless Zone offers in-store pickup services.
Can I schedule an appointment at Verizon Wireless Zone in Derby?
Yes, you can schedule an appointment online at https://wirelesszone.com/appointments/.
Which brands are available at the Verizon Wireless Zone in Derby?
They carry Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, JBL, Jabra, and many more popular brands.
What type of customer service can I expect at Verizon Wireless Zone Derby?
You can expect award-winning customer service from wireless experts specialized in Verizon products and services, including wet phone recovery and excellent support.
Which nearby fitness center can I visit before or after shopping at Verizon Wireless Zone?
You can visit Planet Fitness, which is located right next to the Verizon Wireless Zone store on Pershing Dr.
Are there any nearby food options near Verizon Wireless Zone on Pershing Dr?
Yes, nearby food options include Wayback Burgers, Moe's Southwest Grill, Jersey Mike's Subs, Starbucks, Wingstop, Southern Chicken and Waffle, NY Halal Food, and KFC.
Which other mobile phone stores are located near Verizon Wireless Zone in Derby?
Nearby mobile phone stores include T-Mobile, T-Mobile Authorized Retailer, and another Verizon store.