Verizon

4.9
1080 reviews
Wireless Zone, Verizon Authorized Retailer, Verizon Wireless, smartphones, tablets, smart watches, WiFi, internet, mobile accessories, upgrades, phone lines, bill analysis, prepaid phones. Samsung, Google, Apple, LG, Motorola

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Dayville, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1105 Killingly Commons Dr.

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Verizon
1105 Killingly Commons Dr, Dayville, CT
06241, United States

Hours

Reviews

4.9
1,077 reviews
5 stars
1,010
4 stars
32
3 stars
15
2 stars
5
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of employees like Thomas, Adam, and Gilbert.

Efficiency

Many reviews highlighted the quick and efficient service provided by the staff, making the process of upgrading or purchasing phones smooth and hassle-free.

Problem Solving

Several customers noted the staff's ability to resolve issues effectively, with employees going above and beyond to ensure customer satisfaction.

Mixed Experiences

While most feedback was positive, there were a few negative experiences regarding customer treatment and service, indicating inconsistency in service quality.
  • SJ
    Shane Johnson
    2 days ago
    5.0
    Everyone here was very helpful and cost saving.
  • MB
    Melissa Colli Brown
    4 days ago
    5.0
    We can in with an inquiry about 1 new phone and left with 2! John took the time with my husband and I to get brand new Samsung phones, charging blocks, charging stations, plus several ways for us to save $. I would highly recommend visiting John in Dayville.
  • MH
    Maria Hernandez
    Jan 6, 2026
    1.0
    Was told Verizon has first net and that my husband would have access to first net towers when everyone else loses service he would still have it AND THATS NOT THE CASE. AT&T is the only provider that’s in contract with first net towers which we found out after switching by a simple google search and a call to corporate. Be careful . They will say anything you want to hear for a quick sale . Now I have to wait 6 months to switch back to AT&T. They lied . They only have a discount for first responders NOT towers
  • IM
    isabella mawson
    Dec 24, 2025
    5.0
    Gill is SOO amazing!! And epic!!!
  • HS
    Hailey Stewart
    Dec 17, 2025
    5.0
    My experience upgrading my phone with Adam was top tier! I definitely will be returning for future endeavors.

Frequently Asked Questions About Verizon

What services does Verizon Wireless Zone in Dayville offer?

Wireless Zone offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service, including Verizon Wireless plans and device financing.

What are the operating hours of Verizon Wireless Zone in Dayville?

The store is open Monday through Friday from 9 AM to 7 PM, Saturdays from 9 AM to 6 PM, and Sundays from 11 AM to 5 PM. Holiday hours may vary.