Verizon

4.9
739 reviews
Wireless Zone® of Bristol, CT, Authorized Verizon Retailer, 1188 Farmington Avenue

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Bristol, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1184 Farmington Avenue.

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Verizon
1184 Farmington Avenue, Bristol, CT
06010, United States

Hours

Reviews

4.9
737 reviews
5 stars
711
4 stars
12
3 stars
0
2 stars
1
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and professional, often going above and beyond to assist.

Knowledgeable Staff

Many reviews highlighted the staff's extensive knowledge about products and services, which helped customers make informed decisions.

Problem Resolution

The team was commended for effectively resolving issues, with several customers noting how staff members took the time to address their concerns thoroughly.

Positive Experience

Overall, customers reported a very positive experience, often mentioning they would return and recommend the store to others.

Efficiency

Customers appreciated the quick and efficient service, with many noting that their visits were handled promptly despite the store being busy.
  • JS
    Jess Schmitz
    Nov 12, 2025
    5.0
    Joe has been super helpful for both my mom and myself from helping us set up our new phones as well as answer any questions we had! He is the absolute best and I highly recommend coming here!
  • DP
    Dani Patricks
    Nov 12, 2025
    5.0
    Great service, great experience. The associates did everything they could to ensure I was fully informed about my options and any deals/discounts/promotions going on.
  • JR
    James Ruot
    Nov 11, 2025
    1.0
    If you live in the Thomaston/Bristol, Connecticut area at all stay away from Verizon their Internet home service is the exact same thing as their phone service, absolute trash! Internet home service is absolutely horrible. Extremely slow doesn’t connect 80% of the time I can see why it’s $35 a month for five years cell phone service is absolutely horrible too go with T-Mobile or AT&T. They are 1 million times better.
  • FB
    Felton Best
    Nov 7, 2025
    5.0
    Anthony S is a most knowledgeable competent employee He is super cognitively and technically brilliant. He showed me how to lower my monthly expenditures and simultaneously increase my services. He is a gift to your organization(Verizon). I am giving him the highest possible efficiency and cognitive evaluation with limitation I decreased my bill, improved my services. And simultaneously received an apple watch Most Sincerely, Dr.Felton O Best , Ph.D. Distinguished Professor Cental Connecticut State University New Britain Connecticut & Senior Pastor& Bishop Sanctuary Of Faith And Glory Church 752 Bloomfield Avenue Windsor. Connecticut 06095
  • RV
    Richard Viagrande
    Oct 24, 2025
    5.0
    Even though I had a rough start with Verizon, which had nothing to do with Verizon, but with my past carrier AT&T, releasing my numbers, wireless zone in Bristol, which sells Verizon went above and beyond any expectations to straighten out my problems. Joe and Zack, but especially Joe spent probably 3 to 4 hours to get my three phones on my account straight. And as he loaded my data, he actually helped me to delete auto pays that I didn’t even know I had. He also reduced my bill from AT&T by over 35%. So it was a sweet deal. I got a new phone, the 17+2 more phones for my family set up ready to run in a very friendly and professional atmosphere. I highly highly recommend this store.

Frequently Asked Questions About Verizon

What services does Verizon Wireless Zone in Bristol offer?

Verizon Wireless Zone offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, device financing, bill payments, and expert customer service for both consumers and businesses.

What brands can I find at the Verizon Wireless Zone in Bristol?

You can find brands such as Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, JBL, Jabra, and more at the store.