Verizon

3.7
227 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Avon for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
380 West Main Street, Avon, CT
06001, United States

Hours

Reviews

3.5
133 reviews
5 stars
67
4 stars
14
3 stars
6
2 stars
6
1 star
40
  • AW
    Arctic Wolf
    Oct 20, 2025
    1.0
    ****WARNING DO NOT ENTER**** The experience I have had with this store has completely rethink being a Verizon customer. The amount of disrespect and entitlement the employees have is absolutely mind blowing. I have been a customer here for 10 years, and this is absolutely ridiculous. After looking at other reviews it's no surprise.... Someone from corporate Verizon needs to clean house or make changes to the staff in this establishment or I will be taking my 10 lines elsewhere...
  • AN
    Austyn Neher
    Oct 20, 2025
    1.0
    I want to start this off by saying I have been a customer with Verizon for the past 11 years. That being said, the interactions I've had with this location the past month have seriously made me rethink continuing a plan with Verizon. The disrespect I have gotten from employees at this location still has me stunned and questioning if it could actually be real. I went to the store to upgrade my Iphone 15 Pro Max to the 17 Pro Max that recently came out. But instead of a simple transaction, I was met with disrespectful comments, and a load of headaches concerning Account Managers. The gentleman who “helped” laughed and said there was no way I had already paid off my iphone 15 pro max. Leaving a very bitter taste in my head. Not only do I have the app I also have paystatements backing up that the phone is 100% paid off. After going on the Verizon App on my phone and showing this man it says it is fully paid off and the system alerts that I’m entitled for an upgrade; the guy belligerently started looking at the new models. When I explained that I would like to trade my phone in and pay the remaining balance today, he tried to make it seem like it was no simple task. Stating “That’s usually not how we do things around here” After a while of going back and forth I was finally able to make the purchase for the phone. I WOULD HIGHLY RECOMMEND going to a different Verizon location at the very least. The people I have talked to here have made it very clear that any simple task or question is a waste of their time.
  • BS
    Brandon Simmons
    Aug 19, 2025
    1.0
    This store is a joke. Was supposed to get my phones today been on the phone all day with customer service regarding the issue and even the supervisors at customer service cannot get ahold Of somebody at the store to answer their phones.
  • DD
    Davis
    Jul 26, 2025
    5.0
    This is an outstanding Verizon store. Top notch service with knowledgeable staff. This is the one to visit if you need anything for your Verizon account
  • CH
    Christine Holland
    Jul 16, 2025
    1.0
    The salesman explicitly told me my plan would not change after getting a new phone, it did. Read the fine print.

Frequently Asked Questions About Verizon

What are the Verizon store hours in Avon, CT?

The Verizon store in Avon is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.

Where is the Verizon store located in Avon?

The Verizon store is located at 380 West Main Street, Avon, CT 06001, USA.