Visit our store at Westminster for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback indicates a significant inconsistency in customer service quality, with some employees praised for their helpfulness while others were described as rude and unprofessional.
Staff Knowledge
Many customers reported a lack of product knowledge among staff, leading to confusion and unresolved issues.
Store Environment
The store atmosphere was often described as unwelcoming, with reports of employees being disengaged or unhelpful.
Service Efficiency
Customers frequently experienced long wait times and inefficient service, with many issues requiring multiple visits or calls to resolve.
Management Issues
Several reviews highlighted poor management practices, including lack of accountability and inadequate training for staff.
CM
Champagne Mills
Nov 10, 2025
3.0
The manager said I was staring him down because I was looking at him as I waited for him to retrieve the order number for a return I did. Lol I was appalled. Should I be too afraid to look at you? He said to me, “you’re just staring at me, I’m not going to give you the order number if you keep staring at me” lol sir I’m waiting for the order number that’s why I’m looking at you.
MM
MaryEllen Meyers
Oct 9, 2025
5.0
Gabe was super hepful
SL
stephanie lynch
Oct 8, 2025
5.0
I had the pleasure of working with Victor at Verizon, and he was absolutely fantastic! He took the time to really listen to what I needed, made sure I got the exact products I was looking for, and explained everything in a clear and knowledgeable way. Victor was not only professional but also very friendly, which made the whole experience stress-free and enjoyable.
It’s rare these days to find someone who is both patient and thorough, and Victor went above and beyond to make sure I left completely satisfied. I truly appreciate his dedication and excellent customer service!
IS
Izzy Sorge
Oct 8, 2025
1.0
Upsettingly bad experience
CM
Clayton Mcwhite
Sep 12, 2025
5.0
Had a great experience in this Verizon store, it was clean and well staffed, everyone getting help left happy including myself. Saul Gonzales was extremally helpful and great to work with. 5 starts guys - keep up the good work
What are the operating hours for the Verizon store in Westminster?
The Verizon store in Westminster is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Which mobile brands does the Verizon Westminster store offer?
The store offers mobile devices from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I schedule an in-store appointment or order online at Verizon Westminster?
Yes, you can schedule an in-store appointment online or place orders through their website, with options for in-store pickup, express lockers, free 2-day shipping, or same-day delivery in select areas.
What types of business products does the Verizon store provide?
They offer business cell phones, business mobile hotspots, business tablets, and business laptops.
What payment methods are accepted at Verizon Westminster?
The store accepts payments via paycheck, debit card, and mobile NFC payments; cash is not required.
What mobile and internet services can I get at Verizon Westminster?
Services include mobile plans, wireless internet plans, and voice plans.
Does Verizon Westminster sell used goods or provide repair services?
They sell used goods but do not offer repair services at this location.
How can nearby dining options enhance my visit to Verizon Westminster?
You can enjoy a meal before or after visiting the store at nearby restaurants like IHOP, Pardon My Cheesesteak, or International House of Pancakes, which offer breakfast, brunch, and more.
Are there fitness centers near Verizon Westminster for a workout around my visit?
Yes, nearby gyms include 24 Hour Fitness, Planet Fitness, and D1 Training Westminster, allowing you to fit in a workout before or after shopping at Verizon.
What nearby services can assist customers when visiting Verizon Westminster?
Nearby financial services like TCF Bank, Huntington Bank, and Western Union provide convenient options for banking and money transfers during your visit.