Verizon

3.3
364 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Westminster for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
4680 W 120th Ave, Westminster, CO
80020, United States

Hours

Reviews

3.2
274 reviews
5 stars
119
4 stars
26
3 stars
14
2 stars
8
1 star
107

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service quality, with some employees praised for their helpfulness while others were described as rude and unprofessional.

Staff Knowledge

Many customers reported a lack of product knowledge among staff, leading to confusion and unresolved issues.

Store Environment

The store atmosphere was often described as unwelcoming, with reports of employees being disengaged or unhelpful.

Service Efficiency

Customers frequently experienced long wait times and inefficient service, with many issues requiring multiple visits or calls to resolve.

Management Issues

Several reviews highlighted poor management practices, including lack of accountability and inadequate training for staff.
  • CM
    Champagne Mills
    Nov 10, 2025
    3.0
    The manager said I was staring him down because I was looking at him as I waited for him to retrieve the order number for a return I did. Lol I was appalled. Should I be too afraid to look at you? He said to me, “you’re just staring at me, I’m not going to give you the order number if you keep staring at me” lol sir I’m waiting for the order number that’s why I’m looking at you.
  • MM
    MaryEllen Meyers
    Oct 9, 2025
    5.0
    Gabe was super hepful
  • SL
    stephanie lynch
    Oct 8, 2025
    5.0
    I had the pleasure of working with Victor at Verizon, and he was absolutely fantastic! He took the time to really listen to what I needed, made sure I got the exact products I was looking for, and explained everything in a clear and knowledgeable way. Victor was not only professional but also very friendly, which made the whole experience stress-free and enjoyable. It’s rare these days to find someone who is both patient and thorough, and Victor went above and beyond to make sure I left completely satisfied. I truly appreciate his dedication and excellent customer service!
  • IS
    Izzy Sorge
    Oct 8, 2025
    1.0
    Upsettingly bad experience
  • CM
    Clayton Mcwhite
    Sep 12, 2025
    5.0
    Had a great experience in this Verizon store, it was clean and well staffed, everyone getting help left happy including myself. Saul Gonzales was extremally helpful and great to work with. 5 starts guys - keep up the good work

Frequently Asked Questions About Verizon

What are the operating hours for the Verizon store in Westminster?

The Verizon store in Westminster is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.

Which mobile brands does the Verizon Westminster store offer?

The store offers mobile devices from Apple, Samsung, Motorola, Google, Kyocera, and TCL.