Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Pueblo, CO. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
243 reviews
5 stars
173
4 stars
20
3 stars
9
2 stars
5
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting individuals like Josiah, Eric, and Natasha.
Efficiency
Several reviews noted quick service and efficient handling of customer issues, especially when staff were busy.
Mixed Experiences
While many customers had positive interactions, there were also reports of poor service and unresolved issues, indicating inconsistency.
Product Availability
Customers expressed frustration over low inventory and limited phone options available in-store.
Long Wait Times
Multiple reviews mentioned long wait times for service, even with appointments, which detracted from the overall experience.
- BCBrandie Chartier2 days ago5.0Great service
- BRB RosasOct 9, 20255.0I had issues with my phone after coming down out of the mountains. The ladies fixed everything within 5 min AND let me know about a great upgrade for both our phones. Wish these folks were in my town in Kansas, the Verizon store there is notorious for bad service-not here!!
- ZMZach MadrilOct 3, 20255.0Josiah was fantastic! I walked in thinking I had a problem, but he was incredibly knowledgeable and immediately put me at ease. I left feeling confident and reassured. Definitely go see him!
- COCindy OlivariusSep 19, 20255.0We are a business and I lost my iPhone in while in town Thankfully Verizon was only 2 miles where I was at and even though there was a small wait to be seen my issue was resolved with me walking out with a new iPhone 17pro! Thanks Verizon!
- JWJennifer WagleSep 13, 20255.0Josiah was amazing at helping me get my Samsung Galaxy Ultra! He should receive kudos from management!
Frequently Asked Questions About Verizon
What products does Verizon in Pueblo, CO offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
What are the store hours for the Verizon location at 3920 W Northern Blvd?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does this Verizon store in Pueblo offer in-store pickup?
Yes, the store offers in-store pickup service.
Which brands are available at this Verizon Authorized Retailer?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and accessory brands like Otterbox, Mophie, and JLab, among others.
What payment options can I use at the Verizon store in Pueblo?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
What services does Verizon offer at this location?
The store provides services such as new lines, upgrades, new devices, and accessories.
Is free Wi-Fi available at this Verizon store?
Yes, the store provides free Wi-Fi for customers.
What nearby places can I visit while shopping at the Verizon store?
Nearby you can visit Pueblo Mountain Park, a local landmark and park, or grab a meal at Applebee's Grill + Bar and Alberto's Mexican Restaurant.
Are there other mobile phone stores near the Verizon location?
Yes, nearby mobile phone stores include AT&T Store, Metro by T-Mobile, and uBreakiFix, which also offers repair services.
What are some nearby conveniences or shops I can visit when going to Verizon?
You can visit stores like RadioShack for electronics, Taylor Farms for fresh produce, and GNC Live Well for vitamins and supplements.