Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 1716 W. US Hwy 50 in Pueblo, CO 81008
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Lisa, Aaron, and Nic.
Efficiency
Many reviews highlighted the quick service and efficiency in resolving issues, with several customers noting they were helped promptly compared to other locations.
Professionalism
Staff demonstrated professionalism and patience, especially when dealing with complex issues or less tech-savvy customers.
Store Environment
The store was described as clean and well-organized, contributing to a positive shopping experience.
Product Knowledge
Employees were noted for their extensive knowledge about products and services, helping customers make informed decisions.
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Janna Hartman
Oct 30, 2025
5.0
I had a really great experience at this Verizon store. Getting a new phone can sometimes be a challenge, but Lisa was wonderful to work with! She was very knowledgeable on the products and plans. I would definitely recommend going to this store any day!
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Rosa Anderson
Oct 30, 2025
5.0
Lisa is just the best. She listened to me deciding what my needs were. Helped with suggestions etc. I walked out with my new Google pixel replacing the dinosaur I had been using. Thank you Lisa and Russel Verizon
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Tammy Maldonado
Oct 6, 2025
5.0
Everyone I encountered here was SUPER helpful and took the time to help go through all their current promotions to make sure I was getting the best deal! Thank you guys!
JS
juan schafer
Oct 1, 2025
5.0
Great store and Christy was amazing in every way!!
RS
Rosanne S
Sep 13, 2025
1.0
If I could give a zero I would! Worst customer service. I walked in 9/12/25. There were NO CUSTOMERS in this store. Two employees were sitting on opposite sides of the store. Both looked up when I entered. I looked at the male no response. I looked at the female no response. I looked back at the male and he put his head down and went back to playing on his phone. I then asked the female if she was working. I will NEVER come back here again!š¤