Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Parker for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.2
274 reviews
5 stars
130
4 stars
18
3 stars
9
2 stars
18
1 star
99
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed regarding customer service; while some employees received praise for their helpfulness and professionalism, others were reported as rude and dismissive.
Staff Knowledge
Several reviews highlighted a lack of knowledge among staff, leading to misinformation and unresolved issues for customers.
Store Management
The store management received criticism for poor handling of customer complaints and lack of support for staff, contributing to negative customer experiences.
Promotions and Offers
Customers expressed frustration over inconsistencies with promotions and offers, with some employees denying valid promotions or providing incorrect information.
Overall Experience
Many customers reported a frustrating experience, with long wait times and unresolved issues leading to a desire to switch carriers.
- CNChristopher NJan 1, 20261.0Terrible experience! This store treat led my mother-in-law badly because she is not proficient in speaking English!
- TDterrell danielsDec 31, 20255.0Fantastic customer service. Always on point
- KMKatelyn MisciosciaDec 14, 20255.0Alex was so nice and helpful! No problems at all :) left with a new working phone 👍
- SBSimon BouwmanDec 12, 20251.0Even though the phone number looks like a local 720 number it’s not and you get routed to a call center in India with somebody named <insert fake American name>. If I wanted to speak to somebody in India, I would’ve dialed the 1-800 number but I wanted to speak to somebody at local store who could help me today. Typical stellar customer service…NOT
- LPLeah PearsonNov 27, 20251.0Christy, the manager at this location, was completely rude and disrespectful to me when I needed help trying to get messages from my old phone to my new phone. She refused to refund the fee I paid for help transferring my data even though, after FIVE times going back to the store on different occasions and trying numerous ways to transfer things, they were unable to complete the transfer and I lost sentimental messages and photos that I had not saved to my phone yet. She had this horrible, disrespectful smirk on her face the whole time I was trying to explain to her how many times I had to drive from Aurora to Parker to try to get things transferred (no other Verizon store would help me since I paid for the transfer at the Parker location because we were visiting my MIL that day and she lives in Parker). I asked for the refund of the transfer fee since they were unable to transfer my messages, and she refused and was so rude and demeaning to me that I left in tears.
Frequently Asked Questions About Verizon
What mobile brands are available at the Verizon store in Parker?
The Verizon store in Parker offers mobile devices from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What are the store hours for the Verizon location in Parker, CO?
The store is open Monday through Saturday from 9 AM to 7 PM, and Sunday from 10 AM to 5 PM.
What services does the Verizon Parker store provide?
They provide mobile plans, wireless internet plans, and voice plans.
Does the Verizon store in Parker offer in-store pickup and delivery options?
Yes, they offer in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
How can I schedule an in-store appointment at Verizon in Parker?
You can schedule an appointment online via the Verizon website or through the My Verizon app.
What payment methods are accepted at Verizon Parker?
They accept debit cards, mobile NFC payments, and paychecks; cash payments are not required.
Are used goods available at the Verizon store in Parker?
Yes, the store sells used goods.
What nearby places can I visit around Verizon Parker?
You can visit places like Haircolorxperts of Parker for beauty services, Tan on the Boulevard for tanning, and America’s Best Contacts & Eyeglasses for eyewear needs.
What dining options are near the Verizon store in Parker?
Nearby dining options include Village Inn - Parker for breakfast and brunch, Old Santa Fe Mexican Grill for Tex-Mex cuisine, and Chili's Grill & Bar for American dishes.
Can I combine my visit to Verizon Parker with shopping at nearby stores?
Yes, nearby stores like Kohl's for clothing, Sephora for cosmetics, and Famous Footwear for shoes provide convenient shopping before or after your Verizon visit.