Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Lakewood, CO. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.0
248 reviews
5 stars
161
4 stars
19
3 stars
10
2 stars
12
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting individuals like Kalea, Justin, and Trevor.
Long Wait Times
Several reviews mentioned long wait times for service, with some customers expressing frustration over being ignored or having to wait excessively.
Third-Party Issues
Multiple customers noted that this location is a third-party store, leading to confusion and dissatisfaction regarding service and charges.
Mixed Experiences
While many had positive experiences, there were also significant complaints about dishonesty and poor service, indicating inconsistency in customer experiences.
- YFyehudah franfordDec 31, 20255.0Came to see what they can do for me switching from AT&T and Brandon did an amazing job not only getting more bank from my buck but also saving me money on home internet Thank you
- MMMr. MuchoBuenoDec 22, 20255.0Ruben, and everyone else at the store were fantastic. He explained all of the different options and set up my new phone including screen saver, case and all the information for me. I would recommend Verizon to anyone
- EWEmma WaymireDec 15, 20255.0Kalea was amazing! She deserves a promotion
- KEKevin EatonDec 15, 20255.0Go here for your phone service. Kalea was so helpful and accommodating. We had some serious technical headaches but she fixed it all for us. Thank you!
- BWBen WellsNov 26, 20255.0Kalea was VERY helpful and went above any beyond answering all my questions, explaining everything clearly, and helping any way she could. Thank you for making this easy!
Frequently Asked Questions About Verizon
What products and brands does Verizon's Lakewood store offer?
Verizon's Lakewood store offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection, featuring brands like Verizon Wireless, Samsung, Apple, Motorola, and more.
What are the store hours for Verizon at 14500 W Colfax Ave, Lakewood?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.
Does Verizon in Lakewood offer in-store pickup service?
Yes, Verizon offers in-store pickup service for customers.
Which payment options are accepted at the Lakewood Verizon store?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Can I contact Verizon Lakewood via email for inquiries?
Yes, you can email Verizon Lakewood at Info@victra.com for any inquiries.
Are there any convenient places nearby where I can shop before or after visiting Verizon?
Yes, Verizon is near several shopping centers including Cell City Colorado Mills and American Eagle Outfitters, ideal for clothing and accessories shopping.
What nearby dining options are available close to Verizon in Lakewood?
Near Verizon, you can visit The Sweet Shop Neveria and Snacks for sweets or Dairy Queen for fast food and ice cream.
Are there family-friendly stores near the Verizon location?
Yes, nearby family-friendly stores include LEGO toy store, OshKosh B'gosh children's clothing store, and Build-A-Bear Workshop.
Does the Verizon Lakewood store provide device protection and accessories?
Yes, the store offers device protection and a variety of accessories including cases and power accessories.
What languages are spoken at the Verizon Lakewood retail store?
The store provides services in both English and Spanish to assist customers.