VCA Highlands Ranch Animal Specialty & Emergency Center

4.1
235 reviews

About

Veterinarian Emergency ServicesVeterinary Clinics & HospitalsVeterinariansVCA Animal Hospitals
Located in Highlands Ranch and serving Littleton, Centennial, Englewood, Castle Pines, Parker Castle Rock and beyond, our highly trained medical team provides professional and compassionate veterinary care day and night. We strive that every visit to our emergency and specialty medical/surgical care center is as friendly and easy for you as it should be for your beloved dog or cat (young and old). We work in tandem with your primary care veterinarian to provide a comprehensive emergency and/or specialty medical and surgical plan. We connect with you for the best interest of you and your pet. Our hospital is accredited by the American Animal Hospital Association (AAHA).

Location

VCA Highlands Ranch Animal Specialty & Emergency Center
5640 County Line Place, Highlands Ranch, CO
80126, United States

Hours

Reviews

4.1
235 reviews
5 stars
173
4 stars
8
3 stars
2
2 stars
5
1 star
47

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff for their kindness, empathy, and thorough communication during difficult times.

Expertise and Communication

Customers appreciated the veterinarians' knowledge and the clear explanations provided regarding treatment options and procedures.

Administrative Issues

Several reviews highlighted problems with communication and administrative processes, including billing and scheduling concerns.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, particularly regarding the quality of care and perceived lack of urgency in emergencies.
  • CM
    cody mulvan
    1 day ago
    1.0
    Run away. They made it sound like my dog was going to die overnight if we didn’t immediately proceed with surgery to remove a stomach blockage. The tech on the phone showed no sense of urgency or empathy and began and ended nearly every sentence with ‘um.’ Instead of offering clear help or reassurance, she repeatedly said, ‘If you need assistance, please look at Parker AESE or the Colorado Humane Society.’ The lack of professionalism during what felt like a medical emergency was extremely upsetting.”
  • SB
    Samantha Brocker
    3 days ago
    5.0
    This place and its staff is amazing. Brought my 4yo poodle in for intense diarrhea around 9:30am and they got him in and assessed him very fast and got us medicine to help. Came back later in the day cuz I’m a very worrisome pet owner and they were very patient with me and explained everything about my concerns. The didn’t overcharge me, showed true empathy for me and my sweet boy and gave me options/plans for moving forward with his care.
  • MS
    Mary Stansbury
    Jan 5, 2026
    5.0
    The staff at VCA Highlands Ranch is wonderful. Thank you, Kody, Hope, and Katie.
  • KS
    Kendyl Schmidt
    Jan 1, 2026
    5.0
    I thought that my cat had a blockage or a UTI in the middle of the night the other week. I was concerned about costs so I asked them to check my cat out before taking any actions. They confirmed my cat did not have a blockage and that I could wait until my cat's primary care appointment in the morning to save money. It was very reassuring at the time. I will definitely take any cats or dogs of mine here the next time I have an emergency. Thank you so much VCA Animal Hospital, for the help and generosity.
  • GQ
    Gutter Queen
    Dec 27, 2025
    5.0
    Though I was unable to take my dog to this clinic..they helped me with a dog emergency over the phone and by email. They took great care to give me advice that really helped and they did it with such compassion. I can NOT appreciate this group more. Thank you.

Frequently Asked Questions About VCA Highlands Ranch Animal Specialty & Emergency Center

What types of veterinary services are offered at VCA Highlands Ranch Animal Specialty & Emergency Center?

The center offers 24-hour emergency service, critical and intensive care, dentistry, internal medicine, neurology, oncology, surgical services, and veterinary specialty services.

Where is VCA Highlands Ranch Animal Specialty & Emergency Center located?

It is located at 5640 County Line Place, Highlands Ranch, CO, 80126, US.