Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Frisco, CO. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
401 reviews
5 stars
332
4 stars6
3 stars6
2 stars4
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed; some employees like Kordai, Heather, and Gabrielle received high praise for their helpfulness, while others like Jose and Nick were criticized for rudeness and poor service.
Store Management
Several reviews mention poor management and staffing issues, leading to long wait times and unaddressed customer needs.
Product Knowledge
Some employees demonstrated excellent product knowledge and problem-solving skills, while others were noted for providing incorrect information.
Store Hours
Customers expressed frustration over inconsistent store hours and closures, leading to wasted trips.
Sales Practices
There are complaints about aggressive sales tactics and upselling of unnecessary products, leading to customer dissatisfaction.
- DQdenise queen5 days ago1.0Terrible service. She wants to overcharged for everything. I will be going to Dillon from now on. Justin is honest and super helpful.
- MMMarshall McCallNov 11, 20255.0Came for a new phone, Skylar crushed it. Had me in and out in 25 minutes, did everything for me. Easy peasy.
- CJCaroline JoyceNov 9, 20255.0Our experience was fantastic tonight with Kordai. There were many people waiting and he did his best to help everyone in a timely manner and with patience
- JQJanet QNov 7, 20255.0iPhone froze - would not reset, nothing. Took it in to this store. Two employees looked at it and figured out that something happened in the middle of a software update that caused the phone to freeze. Voila - they fixed it! In and out in less than 10 minutes - plus super customer service! Thanks, guys!
- MHMaureen HartkerNov 6, 20255.0Kordai at the Verizon store @842 N. Summit Blvd. helped me so much! I was locked out of my phone in a vulnerable position. I walked into the store just 40 minutes before closing. He made sure I was connected and stayed with me 1 hour after closing time. He made sure I was connected & safe to move to my next destination. People like Kordai need to be celebrated! He works very hard, has big dreams and is going places- literally! Never give up and Thank you Kordai for helping me. Your kindness matters!
Frequently Asked Questions About Verizon
What products can I find at the Victra Verizon Authorized Retailer in Frisco?
You can find a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, and Motorola.
What are the store hours for Victra in Frisco, CO?
Victra is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Victra offer in-store pickup for online orders?
Yes, Victra offers in-store pickup services for customer convenience.
What types of payment does Victra accept?
Victra accepts AMERICANEXPRESS, ANDROIDPAY, APPLEPAY, CASH, DISCOVER, MASTERCARD, SAMSUNGPAY, and VISA.
Is recycling of electronics available at the Victra store in Frisco?
Yes, Victra offers electronics recycling services.
Does Victra store provide free Wi-Fi for customers?
Yes, Victra provides free Wi-Fi for customers visiting the store.
Which languages are spoken at the Victra Verizon Authorized Retailer in Frisco?
The store offers services in English and Spanish.
What nearby restaurants can I visit before or after shopping at Victra?
You can enjoy dining at nearby spots like Spinelli's (pizza restaurant), Himalayan Cuisine (Nepalese/Indian restaurant), Summit Thai (Asian restaurant), and Mell’s Ice Cream & Snacks (ice cream and smoothie bar).
Are there any nearby beauty and personal care services near Victra in Frisco?
Yes, nearby you can find Anant Salon, First Impressions Salon (cosmetology school and spa), Sally Beauty (beauty product supplier), New Top Nails, and Top Nails offering nail and waxing services.
What nearby retail and service businesses can assist me with varied needs near Victra?
Nearby you will find services such as the Altus Training Center (nutritionist), Eagle-Summit Foot & Ankle (podiatrist), Summit Paint and Stain (paint store), Wells Fargo ATM, and Hertz Rent A Car, offering a range of helpful options.