Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Colorado Springs, CO. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
219 reviews
5 stars
161
4 stars
12
3 stars
5
2 stars
7
1 star
34
- AHAndrea HogsettNov 1, 20235.0Thanks to Noah today. I appreciate how he handled the entire store on his own. He was very personable and professional the whole time.
- LTLinda ThompsonJul 15, 20225.0Alex was awesome took his time and explained everting in plain English to my husband and I who are technically challenged
- CRConce RockMay 15, 20215.0Nick was knowledgeable and gave great service. Got exactly what we came for! Location convenient, too.
- HMHolly MckaneNov 22, 20205.0Very helpful and informational! Really helped us get our new phones
- MBmatan bukobzaAug 25, 20171.0I was with Verizon for almost two years & and kept having issues here & there, which they used to try to resolve for me as best they could. I kept sticking with them, mainly for convenience of having all my devices on one plan. But recently their service started declining since they brought a new manager, Nick Smith on board. The incident that pushed me over the the edge was when some friends I referred over to him wanted to pay their mobile hotspot. I was with them on that occasion. We had already been in there earlier that morning at 10:00 a.m to process a payment for the mobile hotspot, but needed to go back because the amount of money they had paid was not enough to restore the service. Upon returning, all the employees were attending other customers. We waited for about 30 minutes without even being acknowledged or greeted. They just let us wait. No one even asked us why we had returned, knowing we had just previously been in there. All my friends wanted to do was make a quick payment to get the internet going for their business, which had been down for about two hours and they urgently needed to start their business day. My friend, the owner of the business, asked a female employee if she could just quickly process the payment so he could get his work day started. The employee had the common sense to understand that the process would be a very quick 30-second transaction and was about to help us out. But her manager, Nick Smith quickly jumped in and forbade her to process the payment, saying she needed to finish helping the other customers, who were in the middle of an activation, before she could help us. So we just continued to wait our turn. Then another employee came and asked us what we needed & helped us immediately. It really only was a 30-second transaction. The manager at this point came back to talk to us and told us in a very rude way that the next time we went back to his store and started making any issues he would take us down from his service. Very rude! I will not give them any of my business anymore nor send them customers anymore.
Frequently Asked Questions About Verizon - CLOSED
What products and services does Victra offer as a Verizon Authorized Retailer?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, new lines, upgrades, new devices, and device protection.
Where is the Victra Verizon Authorized Retailer located in Colorado Springs?
The Victra Verizon Authorized Retailer is located at 750 Citadel Dr E, Ste 2010, Colorado Springs, CO, 80909.
Is the Victra Verizon Authorized Retailer currently open?
The Victra Verizon Authorized Retailer is currently closed and not open any day of the week.
What payment options are accepted at Victra?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa payments.
Does Victra offer in-store pickup for orders?
Yes, Victra offers in-store pickup for customers who order online or by phone.
What brands of devices can I find at Victra?
Victra carries brands including Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Otterbox, Casemate, and Mophie.
How can I contact Victra for more information?
You can contact Victra by phone at +1 719-551-5452 or via email at Info@victra.com.
What nearby stores are close to Victra where I can shop for electronics or mobile phones?
Nearby electronics and mobile phone stores include Verizon, Sprint Store, Cricket Wireless, AT&T, and T-Mobile, all located near the Citadel Mall in Colorado Springs.
Where can I grab a meal near Victra at the Citadel Mall?
After visiting Victra, you can enjoy dining at nearby restaurants such as Ruby Tuesday located in the Citadel Mall area.
What shopping options are available near Victra at the Citadel Mall?
Near Victra, you can find a variety of clothing and shoe stores such as Buckle, Hot Topic, Vans, Foot Locker, Rue21, and Aeropostale in the Citadel Mall shopping center.