Verizon

4.8
686 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Colorado Springs’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
889 N Academy Blvd, Colorado Springs, CO
80909, United States

Hours

Reviews

4.8
684 reviews
5 stars
649
4 stars
3
3 stars
5
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1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional service, highlighting individuals like Amanda, Arturo, and Josh for their helpfulness and professionalism.

Efficiency

Numerous reviews noted quick and efficient service, with many customers being in and out of the store in a timely manner.

Product Knowledge

Staff members were frequently described as knowledgeable about products and services, providing clear explanations and assistance.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, particularly regarding inconsistent service and issues with returns.

Problem Resolution

Several customers highlighted staff's ability to resolve issues effectively, with specific mentions of employees who went above and beyond to assist.
  • SB
    Steven Bakker
    Nov 7, 2025
    5.0
    Niko was absolutely wonderful in helping with both new phones and a watch the wife has.
  • PO
    Paul Ostrom
    Nov 7, 2025
    5.0
    Ben was awesome. Very helpful and friendly.
  • RW
    Ruth Wamsher
    Nov 5, 2025
    5.0
    Ben was fantastic. He's very professional and helpful.
  • BP
    Bud Perry
    Oct 31, 2025
    5.0
    Michael was a great help today. He was polite, professional and knowledgeable. I walked out better than I came in and he was the biggest part of a good experience
  • SO
    Sally Oquendo
    Oct 21, 2025
    5.0
    🥰Kelly and Doreen were able to get my issues resolved in a timely manner, something calling CS couldn’t do🙄 This is the location to come to if you want fast and efficient service! Thanks ladies!!

Frequently Asked Questions About Verizon

Where is Verizon's local store located in Colorado Springs?

Verizon's local store is located at 889 N Academy Blvd, Colorado Springs, CO 80909.

What are the operating hours of the Verizon store at 889 N Academy Blvd?

The Verizon store is open Monday to Saturday from 9:00 AM to 9:00 PM and Sunday from 11:00 AM to 7:00 PM.