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About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Colorado Springs’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.7
279 reviews
5 stars
249
4 stars
10
3 stars1
2 stars2
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted exceptional customer service, particularly from employees like Jenae, Jackson, and Steven, who were described as knowledgeable, patient, and helpful.
Employee Knowledge
Customers frequently praised the staff's expertise and ability to resolve issues, with many noting that employees provided thorough explanations and assistance.
Efficiency
Several reviews mentioned quick and efficient service, with staff members effectively handling upgrades and account changes, making the process smooth for customers.
Personalized Attention
Many customers appreciated the personalized attention they received, with staff taking the time to understand their needs and provide tailored solutions.
Positive Experiences
Overall, customers reported positive experiences, often expressing gratitude for the assistance they received and recommending specific employees for their outstanding service.
- JYJane Yovish2 days ago5.0About a month ago I had came into Verizon and was dealing with an extremely difficult situation at the time and Abel helped me through it all. He was very professional and kind. He understood very quickly what I needed and how to help me. If you ever need help from anyone Abel is your guy.! Not only will he sit there for 2 days basically back to back and help you figure everything out, he will work in the most efficient way possible to make sure everything is done right.! Thank you Abel.! You are amazing.! You have an amazing team behind you as well.! Keep it up.!
- AAAudrey Allen5 days ago5.0Stephanie did a wonderful job helping my husband and I. Had a horrible experience at other store. Thought about leaving Verizon before working with Stephanie. Keep her around!
- PRPerry RearickNov 15, 20255.0I am a late adopter of technology, so getting a new phone requires lots of help from the customer service reps. Nick and Janae went above and beyond, love these two!
- ALAutumn L.Nov 13, 20255.0My husband and I had a LOT we needed when we went to this store--a new iphone 17pro purchase and setup for me, an account issue that was messed up due to another Verizon employee, a new device for my husband, questions about Verizon internet, etc. Stephanie and Jenae spent HOURS with us, guiding us through everything step-by-step, laying out all the options and making sure we understood everything. They were extremely kind and professional, even giving us their own cell numbers in case we needed anything after. We will be back for all our phone/internet needs! They were so proactive and gracious.
- JBJary BurkeNov 3, 20255.0We absolutely had the very best experience with Stephanie and Steven at the Verizon store off of Voyager! I would recommend them to anyone for the best support and help. We upgraded 4 new phones and Stephanie was so patient and so kind through the entire process. Thank you for a amazing service.
Frequently Asked Questions About Verizon
What services does Verizon at 39 Spectrum Loop offer?
Verizon at 39 Spectrum Loop provides wireless sales consultations, phone upgrades for brands like Apple, Samsung, Google, and Motorola, Verizon plans, wireless accessories, and exclusive Verizon services and promotions.
What brands of phones and devices can I find at this Verizon store?
You can find Verizon, Apple, Samsung, Motorola, LG, HTC, Google, and Asus products at this Verizon location.
What are the store hours for this Verizon location?
The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does this Verizon store require appointments?
No, appointments are not required to visit this Verizon store, but you can call to make one if preferred.
What payment methods are accepted at Verizon, 39 Spectrum Loop?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Can I pick up my order in-store at Verizon, 39 Spectrum Loop?
Yes, in-store pickup is available for orders placed at this Verizon location.
What are some nearby dining options near Verizon at 39 Spectrum Loop?
Nearby dining options include Burger King and Taco Bell, both offering fast and convenient meals before or after your visit.
Are there any nearby services that can complement my visit to Verizon?
Yes, nearby services include Evergreen Optometry for eyewear needs and Balance Chiropractic for holistic health services, which you might consider visiting around your Verizon trip.
Where can I find nearby real estate agents or services near Verizon?
There are several nearby real estate options such as Transitions Real Estate-Denise Olson, Mauricio Ayala / REALTOR – Realty ONE Group Apex, and Colorado Prestige Properties that you can contact.
How can I contact Verizon at 39 Spectrum Loop for more information?
You can call them at +1 719-694-2420 or email CustomerService@cellularsales.com for assistance.