Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Colorado Springs, CO. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
314 reviews
5 stars
240
4 stars
12
3 stars2
2 stars
5
1 star
55
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being knowledgeable, friendly, and helpful, with specific mentions of individuals like Hayden, Danny, and Emma for their exceptional service.
Negative Experiences
Several reviews highlighted issues with dishonesty regarding promotions, hidden fees, and poor customer service, particularly at the Dublin location.
Efficiency Issues
Customers reported long wait times and disorganization, especially regarding scheduled appointments, leading to frustration and dissatisfaction.
Product Knowledge
While many staff members were noted for their expertise, some customers experienced confusion and misinformation regarding products and services.
Store Comparison
Customers recommended visiting actual Verizon stores over this authorized retailer due to inconsistent service quality and experiences.
- AOAlexander OrbanNov 8, 20255.0Staff members were amazing and knowledgeable
- KWKiven WaidSep 25, 20255.0Micah was wonderful, very knowledgeable & so helpful
- JSjaci sommersSep 25, 20255.0Greg did a great job, he was patient and very thorough. He explained all of my options really well.
- RMRyan MarquezSep 10, 20251.0If I could give a less review I would. Manager and his partner lied and shared they would throw in a free case and protection if I upgraded my phone and sure enough they didn’t remember saying that. Dishonest people
- SDScott DyeSep 3, 20255.0Gregory fixed my SOS problem on my iPhone 13 and made the purchase of a new iPhone 16 easy. Thanks Gregory
Frequently Asked Questions About Verizon
What types of wireless devices can I purchase at Verizon in Colorado Springs?
You can purchase a full range of wireless devices including phones, tablets, home internet devices, smartwatches, accessories, and more at Verizon in Colorado Springs.
What are the store hours for Verizon at 5915 Dublin Blvd?
The Verizon store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 7:00 PM.
Does Verizon in Colorado Springs offer in-store pickup for online orders?
Yes, the store offers in-store pickup services for online orders.
Which payment methods are accepted at the Verizon store on Dublin Blvd?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Can I recycle my old electronics at the Verizon retailer?
Yes, the Verizon store accepts electronics for recycling.
Which brands can I find at the Verizon Authorized Retailer in Colorado Springs?
You can find brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands including Otterbox, Casemate, PureGear, and more.
What services does Verizon provide at this location?
Services include new lines, upgrades, new devices, and accessories.
Are the Verizon store consultants knowledgeable and able to assist with device choices?
Yes, the store has knowledgeable and dedicated consultants and managers to assist customers with wireless devices and services.
What nearby dining options are available around the Verizon store at 5915 Dublin Blvd?
Nearby dining options include Dunkin' coffee shops, Firehouse Subs sandwich shops, Fuzzy's Taco Shop for Tex-Mex, Salsa Brava Fresh Mexican Grill, Chick-fil-A, MOD Pizza, Panera Bread, and Urban Egg for breakfast and brunch.
Are there any health and wellness services near the Verizon store?
Yes, nearby health and wellness options include 5 Star Nutrition, Crossroads Family Dentistry, Dublin Modern Dentistry, Dublin Kids' Dental Group and Orthodontics, Massage Heights spa, and Club Pilates studio.
What nearby personal care and beauty services are available around Verizon Colorado Springs?
Nearby personal care options include Lolo's Hair Stuff beauty salon, Beauty Bar hair salon, Earth Layers Organic Aromatherapeutics skin care, and Buff City Soap cosmetic supplies.