Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Colorado Springs, CO. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
393 reviews
5 stars
299
4 stars
16
3 stars
10
2 stars
7
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and patience of staff members like Grace, Jane, Coleman, and Dylan, highlighting their ability to resolve issues and provide clear explanations.
Efficiency
Several reviews noted quick service and efficient problem resolution, with many customers expressing satisfaction with the speed of their transactions.
Knowledgeable Staff
Customers frequently mentioned the staff's knowledge about products and plans, which helped them make informed decisions.
Negative Experiences
Some customers reported frustrating experiences, including long wait times, poor communication, and issues with promotions not being honored.
Store Environment
A few reviews mentioned unsatisfactory conditions in the store, including cleanliness issues and a lack of staff during busy times.
- MEM EllisonOct 28, 20255.0Grace!!!
- LHLisa HoldenOct 23, 20255.0Grace did an amazing Job Helping us! We appreciated her patience Very Much! Thank You!!
- CSClay SchwingerSep 25, 20255.0Had a great experience, grace was the best!
- AHAsti HarrisSep 16, 20255.0I walked in without a phone and walked out with a working phone with screen protector, camera protector, and case. Exactly what I needed!
- BNBenjamin NaiserSep 4, 20255.0Frank & Xavier helped me very quickly and answered every question!
Frequently Asked Questions About Verizon
What types of products does Verizon at 5102 N Nevada Ave offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
Where is the Verizon store located in Colorado Springs?
The store is located at 5102 N Nevada Ave, Ste 150, Colorado Springs, CO 80918, USA.
What are the operating hours of the Verizon store in Colorado Springs?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does Verizon support in-store order pickup?
Yes, Verizon offers in-store pickup services.
What payment options are accepted at the Verizon store?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
What brands of devices can I find at the Verizon store?
You can find Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands such as Otterbox and JLab.
Is the Verizon store accessible to Spanish-speaking customers?
Yes, the store provides services in both English and Spanish.
How can I contact the Verizon store for inquiries?
You can reach them by phone at +1 719-594-6900 or email at Info@victra.com.
What nearby restaurants can I visit before or after shopping at Verizon?
Nearby restaurants include Chipotle Mexican Grill, Crumbl Cookies, Bonefish Grill, Which Wich, and BJ's Restaurant & Brewhouse, perfect for grabbing a meal or snack.
Are there other mobile phone stores near the Verizon location?
Yes, other mobile phone stores nearby include T-Mobile and another Verizon store, offering additional options for wireless services and devices.