Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Colorado Springs for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
524 reviews
5 stars
263
4 stars
75
3 stars
37
2 stars
24
1 star
125
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some employees are praised for their helpfulness and knowledge, while others are criticized for being rude and unprofessional.
Efficiency
Customers reported long wait times and slow service, with some expressing frustration over inefficient processes.
Product Knowledge
While some staff members demonstrated strong product knowledge, others were noted as lacking in expertise and unable to assist effectively.
Store Management
Several reviews highlighted issues with management and staff training, indicating a need for improvement in customer interaction and service standards.
Overall Experience
Overall experiences vary widely, with some customers expressing satisfaction and others feeling frustrated and undervalued.
- ASAidan Smith2 days ago1.0Tyler Sanchez is the worst representative I've ever met, he is very misleading promising me three lines one of them being some sort of promotion. He instead went ahead and connected the the two apple products lines and were just stuck paying full price
- LFLuis Figueroa6 days ago1.0Terrible customer service
- GCGeorgina CottoNov 16, 20251.0We went in today to figure out a deal for a watch. We were waiting for 30 ish minutes. The guy who was going to handle us specifically asked an other associate who was next. He said we were, then we looked at this associate blatantly walked pass us to go to the next individual on the list. That was the most disrespectful thing we had the displeasure of experiencing and we will be reporting this store to HQ because they definitely need to be retrained.
- JWJ WarrenOct 28, 20255.0Such quick and efficient service! Especially Tyler ! He was knowledgeable and explained everything clearly to me ! I was surprised how easy this was
- EVEnrique Evangelista VOct 20, 20255.0I visited the store earlier this month due to a billing issue, and I am no longer a Verizon customer. I spoke with Josue, and he was incredibly helpful and great, resolving my problem. He is a valuable asset to the Verizon team.
Frequently Asked Questions About Verizon
What are the main products and brands available at Verizon in Colorado Springs?
Verizon offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, along with business cell phones, tablets, laptops, and multiple brands such as Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What services does the Verizon store in Colorado Springs provide?
They provide mobile plans, wireless internet plans, voice plans, and sell both new and used goods. They also accept various payments including checks, debit cards, and mobile NFC payments.
What are the store hours for Verizon in Colorado Springs?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM local time.
Where is the Verizon store in Colorado Springs located?
It is located at 2130 Southgate Rd, Suite 102, Colorado Springs, CO 80906, USA.
Can I schedule an appointment or order online for pick-up at the Verizon Colorado Springs store?
Yes, you can schedule in-store appointments or place online orders, which can be picked up in-store, shipped with free 2-day shipping, or delivered same day in select areas.
What languages are supported by the Verizon store in Colorado Springs?
The store supports both English and Spanish languages.
Which nearby restaurants can I visit before or after shopping at Verizon?
You can visit nearby restaurants like Extreme Pizza, Saladworks, Chipotle Mexican Grill, and Starbucks, all located close to the Verizon store for convenient dining options.
Are there any nearby beauty or salon services near the Verizon store?
Yes, nearby places include Supercuts, Hair by Kelsey Foiles, Veda Salon & Spa, Benefit Cosmetics BrowBar, Charlotte Tilbury, Ulta Beauty, and Browbabeslayer for beauty and salon services.
What shopping options are available near the Verizon store in Colorado Springs?
Nearby shopping options include Southgate Shopping Center, Michaels Stores for arts and crafts, Ross Dress for Less for clothing, Sears department store, Famous Footwear, and Old Navy.
How can nearby services like U-Haul or pet grooming be useful when visiting the Verizon store?
Customers visiting Verizon can also conveniently access nearby services like U-Haul Neighborhood Dealer for truck rentals and PetSmart Grooming for pet care, making it easy to combine errands in one trip.