I called them when I needed a tool to fix a barbers chair across the street. They didn’t hesitate. When I walked in they were helping customers but he had the Allen set ready. I brought it back 10 minutes later and set it on the desk. If I ever get to the point of purchasing a home theater this is where I’ll go. The showroom was really nice and these guys know their stuff
AA
Admin
Nov 21, 2025
5.0
Although I didn't complete a transaction, Patty was a wealth of knowledge and so helpful. Highly recommend.
DD
David Doyle
Nov 6, 2025
5.0
The best hi-fi business in town. Hands-down.
Friendly, helpful, and very knowledgeable. Highly recommend for the best sound available! A++
SA
Susan Adams
Nov 6, 2025
5.0
We have worked with the Sound Shop for several years and will keep coming back for all our sound needs. Awesome to work with…professional, efficient, and very knowledgeable. Recommend highly!!
RA
Robert M Gallo (Animeshon)
Oct 29, 2014
1.0
I purchased a "Sony" replacement bulb from The Sound Shop, for my Sony projector. Paid over $200.00 for this "Sony" bulb, only to have it be bad out of the box. I tried to get them to replace it and they refused. The salesman tried, but the manager wouldn't do anything. I called Sony to see if they could help, they asked for the serial number of the bulb, when I gave it to them, they told me it wasn't a Sony bulb, but a cheap aftermarket knockoff and that they couldn't replace it for me I had to deal with The Sound Shop since the bulb didn't come from Sony.
I wouldn't recommend The Sound Shop for anything. They charged me for a Sony bulb and I got a cheap knockoff that didn't work and I'm out over $200.00 what a rip off!!!
After many years of being downtown, we have moved to 1201 W. Colorado Ave. We now have plenty of parking, and a newly renovated showroom.
How much do I need to budget?
That depends on what you want, but we build systems in all price ranges.
Do you price match?
Our prices will be at or below major retailers like Best Buy and Crutchfield, and we participate in manufacturer promotions to stay competitive. We don’t sell every brand, but the brands we sell represent the best values in home entertainment, at every price point. Give us a chance to prove it, and experience The Sound Shop’s personalized service!
How do I know what equipment I need?
Start by coming into our store and having a chat about what you want to do. We’ll take it from there. If needed, we’ll schedule a free in-home consultation, and make recommendations based on your budget, needs, and what you already have to work with. We want you to be happy with your purchase, and that starts with getting the right equipment.
Do you install the equipment?
Even if I already own it? Of course! Audio and video equipment can be complicated and fragile. We have a team of installers ready to help you get the most out of your system, whether you just bought it from us, or are moving it from your previous home.
I have older equipment that needs service, can you recommend someone?
Yes! We have an in-store service center for repair of audio gear, and a service technician who handles repairs in-home on televisions and Tempurpedic Beds.
Do you also sell used equipment?
Yes, we have a large selection of used electronics, speakers and occasionally TV’s. The selection changes daily, so check back often if there is something specific you’re looking for.
Where is The Sound Shop located?
The Sound Shop is located at 1201 W. Colorado Ave., Colorado Springs, CO 80904.
What are the regular business hours of The Sound Shop?
The Sound Shop is open Tuesday through Friday from 9:00 AM to 5:00 PM, and Saturday from 10:00 AM to 3:00 PM. It is closed on Mondays and Sundays.
Does The Sound Shop offer installation services for audio and video equipment?
Yes, The Sound Shop provides installation services for home entertainment, audio and video equipment, including home theater and security system installations.
Can The Sound Shop repair older audio and video equipment?
Yes, they have an in-store service center for audio gear repairs and a technician for in-home repairs on televisions and Tempurpedic beds.
Does The Sound Shop sell used equipment?
Yes, they have a large selection of used electronics, speakers, and occasionally TVs, with inventory changing daily.
Are there parking facilities available at The Sound Shop?
Yes, The Sound Shop has free wheelchair-accessible parking available on site.
What payment options does The Sound Shop accept?
They accept American Express, Cash, Check, Discover, Financing, MasterCard, and Visa.
How can I contact The Sound Shop for inquiries or support?
You can call the main phone number at +1 719-239-7125, the alternate phone at +1 719-636-1684, or email patty@thesoundshop.net.
Which nearby places can I visit before or after my visit to The Sound Shop?
Nearby you can visit English Dockside West for seafood dining, Cucharras Park for a relaxing outdoor experience, and Dolly Madison Cakes if you want to enjoy some local baked goods.
How can nearby services like Coin Laundry and Barber Corts LLC be convenient when visiting The Sound Shop?
While visiting The Sound Shop, you can easily access Coin Laundry for laundry services and Barber Corts LLC for grooming needs, making your trip more efficient and convenient.
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