Best Buy

Reviews

• AM

  Anna Meyers

  1 day ago
  2.0
  Word of caution: this store does NOT service Apple products, even though you can make an appointment for it online. I made an appointment for my AirPods and was told that due to their proximity to the Apple Store, they were no longer allowed to fix Apple products. This happened several months ago, but you are still able to make this appointment online — just know you will be turned away regardless. Otherwise the store is fine. Employees seem nice and I can easily find what I’m looking for.
• SF

  Shaun Fischer

  2 days ago
  5.0
  I'm so happy I found what I needed in stock! 🤩 Plus, I learned about a 15% off coupon for a new networking device when trading in an old one – awesome! 🥳 What a pleasant surprise. 😊
• CM

  conner murphy

  4 days ago
  1.0
  Went in to purchase an item I saw online that was on sale. I wanted to purchase the open box version which was discounted even more. When I went to purchase it, they scanned it, but the price that came up wasn’t for the open box. It was for a brand new device. When I showed them the price online of the open box version they refused to match the price that was online. They said they weren’t technically allowed to lower the price anymore to match the price that was shown online. I don’t understand how A Best Buy Store can't match Best Buy’s prices that they have on their own website.
• KH

  Keifer Hauck

  Nov 16, 2025
  3.0
  I asked for a certain pair of earbuds in a locked case the employee gave me the wrong pair I didn't ask for i didn't notice till after I left the store
• MB

  Michael Benesch

  Nov 3, 2025
  1.0
  TL:DR: No bike parking, can't talk to a person on the phone, too many questions at checkout. Okay, so I needed some thermal paste after the paste I ordered got lost in the mail. I go to staples, their website said they had it, got there and of course they didn't. I had already taken my heatsink off to swap my CPU, so I had no choice but to go to best buy. Now it's about 6 miles from my house, so not too far of a ride, and the Greenway trail is pretty nice to ride, even at night. I decided to call the store to see if they had bike parking first though. I called and got connected to an AI, naturally, and tried to state my inquiry about bike parking. The AI eventually just told me that it can't connect me to talk to a real person at the store and hung up on me. Since I enjoy riding I figured I'd go anyway and just hope there was a place to lock up my bike. Well, as you can tell by the picture I posted, there was not. Ended up locking it to a stop sign post right in front of the store. Walked in, already upset, got my thermal paste, and went to checkout. Then once I get there the cashier asks me if I want to sign up for a best buy card, I say no, then he has the nerve to ask again. Apparently best buy doesn't understand that no means no, but given tech culture I'm not surprised. The card reader then asks me for more questions, give your email here, round up to donate there, until I eventually get out of there to a (thankfully) unstolen, undamaged bike. You can do better Best Buy.

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