Cricket Wireless Authorized Retailer

Reviews

• DM

  Domineque Mirabal

  Mar 10, 2026
  5.0
  Great customer service from Dillon! He has helped me multiple times and makes every visit smooth and carefree! Give that man a raise! 😎
• SS

  Steve

  Dec 23, 2025
  5.0
  Unbelievable customer service from Alonzo. When I say Unbelievable, I mean Unbelievable. I showed up at 5:08 with a phone that barely worked with water damage from the night before. The screen wasn't working. But the first thing I did was that I had to send a message to someone important that I couldn't send on my phone, so he willingly volunteered to send it with his own phone without asking. He took his time to show me what all my options were. I decided to add another line which sounds easy, but it was just the beginning of a nightmare. Because I asked him to transfer information from phone to phone, and my phone couldn't function properly, but it could function just a little. Without hesitation, he spent the next hour and a half trying to do Smart Switch on my phone when half of my keys don't work. And any time, he could have just said nope. Instead, he went to work trying everything he could think of, trying to get my information from the broken phone to the new device. He never complained, whined, rolled his eyes, or nothing. At the end, we succeeded by a small miracle and managed to get all of my information to my new phone. However, I don't think there are too many people who would willingly do what he did. He went above and beyond what was expected of him. I've never had anyone work so hard in any way for nothing. I was ready to quit many times, but, he kept telling me that we could try something else and he worked through the entire maze of obstacles without stopping. Unfortunately, I have a lot of medical issue's and I need a phone desperately. Without my phone, my life would have been far more difficult. Finally, he's a 26 year old man who spent two hours with a 62 year old guy who knows nothing about technology. And he knew i was lost, and he took the time to help me. Nobody has ever helped me this much in a sales capacity. Finally, he got me an amazing deal with a new line and was able to get me the greatest deal ever. 65 dollars for a new line, free phone, and all my data transferred. He's an asset to this company and hopefully his supervisors and managers see that his kindness and patience were beyond belief.
• JK

  Jessica Kirk

  Dec 19, 2025
  5.0
  Alonzo helped me switch my service yesterday and was wonderful! Thank you so much sir.
• MA

  Mary Allen

  Dec 13, 2025
  5.0
  Kevin was everso helpful with getting the transition to Cricket issues resolved, he is very knowledgeable. So glad I came back.
• DS

  Dusty Shaffer

  Jun 8, 2022
  5.0
  Great customer service...

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