Business Details
About
VeterinariansVeterinary Clinics & HospitalsPet Boarding & KennelsVCA Animal Hospitals
VCA Douglas County Animal Hospital has proudly served the Castle Rock community for over 25 years. Our passion is providing the highest quality medical care for your pets delivered with love & compassion. We strive to provide the best experience leading with transparency & integrity while maintaining the highest AAHA (American Animal Hospital Association) standards. We guide & support our patients with preventive care including wellness programs, dentistry, abdominal ultrasound, laser therapy, hands free radiology, and soft tissue surgery. We also offer same-day & drop-off appointments. Our team of skilled veterinarians, licensed veterinary technicians, veterinary assistants and caring support staff are here to help!
Location
VCA Douglas County Animal Hospital
531 Jerry Street, Castle Rock, CO
80104, United States
Hours
Reviews
4.3
197 reviews
5 stars
154
4 stars
6
3 stars
3
2 stars
4
1 star
30
What are people saying?
AI-generated from recent customer reviews
Quality of Care
Many customers praised the compassionate and attentive care provided by the staff, particularly highlighting specific veterinarians for their expertise and kindness.
Pricing Concerns
Several reviews mentioned high prices for services and medications, with some customers feeling pressured into unnecessary treatments or upselling.
Staff Professionalism
While many reviews noted friendly and professional staff, there were also complaints about unprofessional behavior and high turnover rates among veterinarians.
Customer Experience
Customers appreciated the welcoming environment and the ability to get same-day appointments, but some expressed dissatisfaction with communication and follow-up.
- SBSierra BorsariDec 15, 20251.0Really disappointed in the care we received for my Aussie. We took her in 3 times for a bacteria infection, each visit costing a few hundred and never got the medication or care needed to get rid of it. Seems like they want you to spend a lot of money but not able to address dogs health concerns.
- DCDonna CookDec 1, 20255.0I’ve been taking my dog here for over a year and am so grateful for their careful attention and care. As an older dog, he’s had a variety of issues. Their staff is kind, caring and attentive. Their diagnosis spot on. He’s had a mass that we’ve been keeping an eye on and after discussing the situation with Dr. Martinez decided to remove it. Dr. Martinez removed the mass and a few moles while we were at it - the surgery was successful. Her incisions were almost invisible - so well done. She is top notch and we are so happy we found her and VCA. Their prices were reasonable as well which should be mentioned. Highly recommend them.
- MFMartha FryNov 20, 20251.0After taking my two cats to this VCA in Castle Rock for several years, I was so disappointed and shocked at their lack of concern after my cat Beau passed away. I left a VM for their director and never got a call back. They lacked the expertise to accurately diagnose my cat's condition resulting in him passing. I want to pass on information to others that checking blood pressure is not standard in a yearly exam. This is a condition that caused my Beau to lose his eyesight and three week later he passed. I have left this practice as a result. I no longer trust them.
- COChristopher OrtizSep 14, 20255.0Very friendly and helpful staff.
- RRRobert RAug 11, 20251.0If I could give this place 0 stars at this point I would. We have had several guinea pigs over the years and they were always helpful until now. Our last guinea pig was almost 10 years old and this clinic used to always be helpful until today. My daughter took him in this morning to be euthanized because he could no longer eat, drink, see, move, and was barely breathing, which all happened suddenly over the weekend. Instead of helping him pass away in a humane way they gave her recommendations to take him up north instead. So while she is driving him around trying to get someone to help him pass away peacefully he passed away in the car while she was looking for help. You have become the worst veterinary clinic of all times. Thankfully, there are better clinics in Castle Rock that were dignified and kind enough to help her out with him. No auto response required on this one.
Frequently Asked Questions About VCA Douglas County Animal Hospital
What types of pets does VCA Douglas County Animal Hospital care for?
VCA Douglas County Animal Hospital provides medical care for cats, dogs, and small mammals.
What are the regular operating hours of VCA Douglas County Animal Hospital?
The hospital is open Monday through Friday from 8:00 AM to 6:00 PM and is closed on Saturdays and Sundays.
What veterinary services does VCA Douglas County Animal Hospital offer?
They offer services including advanced care, allergy relief, diabetes treatment, diagnostics, dentistry, preventive care, spay and neuter, vaccinations, and more.
Does VCA Douglas County Animal Hospital provide emergency or same-day appointments?
Yes, the hospital offers same-day and drop-off appointments for your convenience.
Is VCA Douglas County Animal Hospital accredited by any professional association?
Yes, the hospital meets the high standards of the American Animal Hospital Association (AAHA).
Where is VCA Douglas County Animal Hospital located?
It is located at 531 Jerry Street, Castle Rock, CO, 80104, USA.
How can I contact VCA Douglas County Animal Hospital?
You can reach them by phone at +1 303-688-2480.
Are there any pet grooming services near VCA Douglas County Animal Hospital?
Yes, Cattitude Grooming is a nearby pet groomer service that customers may visit before or after their veterinary appointments.
What nearby healthcare services are available around VCA Douglas County Animal Hospital?
Nearby healthcare services include South Denver Therapy for counseling and occupational therapy, and Acupuncture Associates of Castle Rock for acupuncture treatments.
Are there any recreational facilities near VCA Douglas County Animal Hospital?
Yes, Peace Out Yoga is a nearby yoga studio and gym, providing opportunities for relaxation and fitness around your visit.