Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Boulder for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.1
388 reviews
5 stars
182
4 stars
19
3 stars
14
2 stars
21
1 star
152
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some staff received high praise for their helpfulness, while others were described as rude and unhelpful.
Staff Knowledge
Several customers noted that while some employees were knowledgeable and provided excellent assistance, others seemed uninformed and unable to resolve issues.
Store Environment
Complaints about uncomfortable store conditions, including temperature issues and long wait times, were mentioned, impacting overall customer satisfaction.
Billing Issues
Multiple reviews highlighted problems with billing and misinformation regarding plans and promotions, leading to frustration among customers.
Positive Experiences
Despite negative feedback, many customers reported positive interactions with specific employees who went above and beyond to assist.
- LBLaurie BranchNov 5, 20251.0The staff was rude to me and my friend. They did not help with my issues. I had an appointment yet they were 30 minutes late seeing me. My service continues to be terrible. I will try the Longmont store.
- PBPeter BortenOct 7, 20251.0Lost $800. I bought a phone here and got an $800 trade-in credit for an old phone. It took me a long time to get everything I needed off of the old phone and in the meantime I lost the return envelope - totally my fault. I looked up an address to send the phone to, but it got returned to me. I called Verizon and they said I needed a special envelope with a special code on it that they would send me, but they just never sent anything. After waiting a month I called them again and they said, "you were never sent anything because this has to be handled in the store." Why didn't they tell me that in the first place?! I made an appointment and went back to the store and the people at the store said that now too much time had passed and I lost AN EIGHT HUNDRED DOLLAR CREDIT. I've been with Verizon for over a decade as a business customer, but screw them. Looking into switching to Comcast. Prices are way better.
- EBeMark BoulderSep 30, 20251.0Store not open at 9:00, currently 9:15 and no one here at store in boulder
- OOozitheexplorerSep 24, 20255.0We had a complicated issue with our line and it was difficult to reach the right information and solution. Mr. Matt was attentive and patient throughout the whole process, tried the possible approaches and managed the situation successfully. We thank him for his support. The staff are helpful and friendly. I recommend this operator and this branch to anyone in need.
- BEBob EichelbergerSep 19, 20255.0After many years of using Verizon for my wireless plan and many office visits with little progress on all issues, I had a wonderful experience with my last contacts. Whitney was the representative and she was absolutely terrific. She answered every question, shared tips and suggestions and ultimately finalized changes to my account that are just perfect. I highly recommend her to everyone who needs help or wants other services. Other reps often gave answers, but never mentioned all the implications of what I considered. With Verizon's recent mind-boggling changes to long established customers, the consequences of changes were far from the best. Whitney changed all that and I am now once again a faithful, happy customer. Be sure to ask for Whitney when you can. She is the best !
Frequently Asked Questions About Verizon
What products and brands are available at the Verizon store in Boulder?
The Verizon store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands such as Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What are the operating hours of the Verizon store in Boulder?
The store is open Monday to Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Can I schedule an appointment or order online for in-store pickup at the Boulder Verizon store?
Yes, you can schedule an in-store appointment or place an online order and choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available.
What types of services does the Verizon Boulder store provide?
They offer mobile plans, wireless internet plans, voice plans, and products for business such as cell phones, mobile hotspots, tablets, and laptops.
What payment options are supported at Verizon Boulder?
They accept pay via check, debit card, and mobile NFC payments; cash-only is not required.
Does Verizon Boulder offer free Wi-Fi at the store?
Yes, the store provides free Wi-Fi for customers.
Where is the Verizon store located in Boulder?
It is located at 1650 28th St, Ste 1230, Boulder, CO 80301, US.
What nearby dining options can I visit before or after shopping at Verizon Boulder?
You can enjoy meals at nearby restaurants such as Jingramen (Japanese/Indonesian), PizzaRev (Pizza), Smashburger (Burgers), Rakkan Ramen (Japanese), Chipotle Mexican Grill, CAVA (Greek/Mediterranean), and Einstein Bros. Bagels (Coffee/Bagels).
Are there any financial services or banks close to Verizon Boulder?
Yes, nearby financial services include US Bank, U.S. Bank ATM, Financial Advisors at U.S. Bancorp Investments, and Western Union for money transfer services.
What other stores or shopping centers are near Verizon Boulder that I could visit?
Nearby shopping options include Canyon Gate Plaza, Cost Plus Boulder, Cost Plus World Market, Men's Wearhouse, Mattress Kingdom, and Your Home By George real estate agency.