Business Details
About
Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Janesville store today.
Location
Cricket Wireless Authorized Retailer
5498 S Parker Rd, Aurora, CO
80015, United States
Hours
Reviews
4.1
140 reviews
5 stars
98
4 stars
8
3 stars
5
2 stars
3
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, friendliness, and professionalism, particularly highlighting individuals like Perla, Gaby, and Divine.
Mixed Experiences
While some customers had positive interactions, others reported poor service, including rudeness and unhelpfulness from certain employees.
Technical Issues
Several reviews mentioned problems with phone activations and account management, leading to frustration and dissatisfaction.
Store Management
There were complaints about unprofessional behavior from some staff members and issues with store hours and availability.
- BOBrad OlsonJan 5, 20265.0Perla and Victoria were amazing our account got hacked and tgeys went above and beyond to help AMAZING JOB!!! They are fantastic at what they do! 10/10 will ve coming back to see this amazing ladies!
- CWChris WebbDec 29, 20255.0I want to recognize and thank Perla at this Cricket location for outstanding customer service. I was having some trouble with my phone and was not having much success when calling in to Cricket's customer service center. I stopped into this store and within five minutes my issue was fixed and I was on my way. Thank you Perla! Go see her. I'm sure she'll take good care of you as she did for me!
- JHjohn holomDec 16, 20251.0Horrible service. Nasty help. Cricket phone number sent me to the store. I drove there in rush hour to have them tell me they couldn't help. They didn't even try.
- JRJose Del realDec 11, 20255.0Just got my new phone... I just want to say thank you Gabby for a good service it's was so easy ... Thank you am so happy 😁
- IRIrene RobertsDec 7, 20255.0Had a problem with my phone and Gabriela helped me thank you so much!
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What types of cell phone plans does Cricket Wireless Authorized Retailer in Aurora offer?
Cricket in Aurora offers customizable cell phone plans with unlimited talk, text, and data, all with no annual contract.
Where is the Cricket Wireless Authorized Retailer located in Aurora, CO?
The store is located at 5498 S Parker Rd, Aurora, CO 80015, US.
What are the operating hours of the Cricket Wireless Authorized Retailer in Aurora?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Cricket Wireless in Aurora require an annual contract for their cell phone plans?
No, Cricket offers cell phone plans with no annual contract required.
How can I contact Cricket Wireless Authorized Retailer in Aurora?
You can call the store at +1 720-726-5134 for inquiries and support.
Can I visit online for more information about Cricket Wireless in Aurora?
Yes, visit https://www.cricketwireless.com/stores/co/aurora/5498-s-parker-rd to learn more about their services.
Is Cricket Wireless Authorized Retailer near any pet-related stores or services?
Yes, PetSmart and Banfield Pet Hospital are nearby, so you can easily take care of your pet's needs before or after visiting Cricket Wireless.
Are there any nearby beauty or tanning salons close to Cricket Wireless in Aurora?
Yes, nearby beauty options include Hair Rx, Daisy Nails, Palm Beach Tan, and Tan on the Boulevard, making it convenient to combine your errands.
What nearby entertainment stores can I visit near the Cricket Wireless store?
GameStop, a video game store, is located nearby, so you can shop for games and accessories when visiting the area.
What other services are available near the Cricket Wireless Authorized Retailer at 5498 S Parker Rd?
There are various nearby services including office supplies at Office Depot, dental care at Pioneer Hills Dental, shoe stores like Foot Solutions of Aurora, and sporting goods at Mile High Hot Tubs.