Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Yuba City for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.5
274 reviews
5 stars
134
4 stars
31
3 stars
21
2 stars
18
1 star
70
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, with employees being unhelpful, dismissive, or lacking knowledge about products and services.
Staff Attitude
Several reviews highlighted a lack of professionalism and respect from staff, with instances of employees being rude or uninterested in assisting customers.
Wait Times
Customers frequently mentioned long wait times, both for service and assistance, leading to frustration and dissatisfaction.
Mixed Experiences
While some customers praised specific employees for their helpfulness, the overall sentiment indicated a significant inconsistency in service quality.
Store Management
There were complaints about the management's failure to address ongoing issues and improve customer service, contributing to a negative shopping experience.
- KMKyle McComberOct 7, 20255.0This verizon store is hands down the best that I have ever used all the staff were super friendly and I was in and out within the hour.
- CGCarlos GuzmanOct 3, 20251.0Terrible service have 4 people helping one person long line and couldn’t even pay my phone bill due to not having change. Very unsatisfying experience and definitely going to switch carriers after done with this plan i am on.
- CWChris WestSep 30, 20251.0Worst store I’ve ever been worst business I’ve ever been to, came in to handle a bussiness situation which I was told was takin care of now. Was not taking care as I was told now had to drive 60 miles for them to tell me to come back at 3:30 or talk to someone on the phone in regards to my problem what happen to go old customer service you guys make the mistakes now your customer can’t even get a refund. After complaining it’s amazing the store manger and other employees stand at the entrance joking around as if I don’t have a problem. Not a let me help you make it better by…. Just a I’ll go on with my day and laughter as if your not there
- BGBarbara GlennSep 19, 20253.0The store is the best one around with plenty of employees and merch but it is busy and if you dont get there exactly when they open you'll have to wait an hour. They need more employees to help customers. Plus often what the employee tells you about your bill will be a lie. Ask me how I know. Still my husband and I have been loyal Verizon customers for over 40 years before it was even called Verizon. We hate to change but we are thinking about it because of the high cost of maintaining the phone.
- PTPremier TechSep 9, 20251.0poor service they don't even know what they are doing. standing around on there phones not even helping anyone.
Frequently Asked Questions About Verizon
What are the store hours for Verizon in Yuba City?
Verizon in Yuba City is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What product brands does the Verizon Yuba City store carry?
The store carries Apple, Samsung, Motorola, Google, Kyocera, and TCL products.
Can I pick up my online order at the Verizon Yuba City store?
Yes, you can buy online and pick up your order in store. They also offer free 2-day shipping, express lockers, and same-day delivery where available.
What types of services does Verizon offer at their Yuba City location?
They offer mobile plans, wireless internet plans, and voice plans for both personal and business needs.
Does the Verizon Yuba City store accept mobile and contactless payments?
Yes, they accept payments via mobile NFC, debit cards, and checks, and do not require cash only.
What languages are spoken at the Verizon Yuba City store?
The staff can assist customers in both English and Spanish.
How can I schedule an appointment at the Verizon store in Yuba City?
You can schedule an in-store appointment by visiting their website or using the My Verizon app.
What nearby mobile phone stores are close to Verizon in Yuba City?
Nearby mobile phone stores include Metro by T-Mobile and Cricket Wireless, which offer alternative options if you're comparing plans or devices.
Are there nearby retail stores I can visit after shopping at Verizon Yuba City?
Yes, you can visit nearby stores such as Finish Line for shoes and clothing, Sunglass Hut for eyewear, and Kay Jewelers for jewelry and accessories.
Is there a nearby entertainment or recreation venue close to Verizon in Yuba City?
AdventureAlley, a sports and recreation venue, is located nearby and can be a great place to visit before or after your trip to Verizon.