Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Yuba City, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
446 reviews
5 stars
346
4 stars
42
3 stars
9
2 stars
7
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific employees receiving commendations for their exceptional service.
Inconsistency
There were mixed reviews regarding service quality, with some customers reporting excellent experiences while others faced significant issues, particularly with unresolved problems and poor communication.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, describing the services as expensive and mentioning unexpected charges.
Store Experience
Customers noted that the store environment varied, with some locations providing a welcoming atmosphere while others were criticized for poor service and long wait times.
Product Availability
Feedback indicated a limited selection of devices at some locations, which frustrated customers looking for specific products.
- MDMichelle Diaz6 days ago5.0Was greeted kindly and had wonderful service
- CCCale CarterNov 15, 20255.0Christian F at Verizon made our experience today so stress free! He was beyond helpful and was able to help us with everything we needed. This was our hands down best experience we have ever had at Verizon! He was the absolute BEST!
- KZKelli ZiegenmeyerNov 13, 20251.0Unfortunately, I've come into this location 3 times and have sat waiting while workers hardly acknowledged me and then disappeared into the back room. There is only one person on the floor and 3 in the back room. Going on 15 minutes. No respect for a customers time. The two other times I left after waiting 20 minutes with no acknowledgement that I even existed. As I sit here waiting now, a gentlemen is sitting next to me telling me how he is here to file a formal complaint for horrible service.
- KMKaren MOct 1, 20255.0I quit going to the Verizon store many years ago because I had a really bad experience. I went back today because my old phone wasn't staying connected and I needed help. They gave me a new phone free of charge and transferred everything over to the new phone. The service I received was exceptional. Thank you so much.
- MSmarsha simmonsSep 14, 20255.0Cristian was very helpful today. He helped me restore my phone which somehow locked me out. He was also helpful determining which charger and cord I needed to make it fast charger.
Frequently Asked Questions About Verizon
What types of products does Verizon in Yuba City offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What services can I get at the Verizon Authorized Retailer in Yuba City?
You can get new lines, upgrades, new devices, and accessories at the store.
What are the store hours for Verizon in Yuba City?
The store is open Monday to Friday from 9:00 AM to 9:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Does Verizon in Yuba City offer in-store pickup?
Yes, in-store pickup is available for orders.
What payment options are accepted at Verizon in Yuba City?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Is free Wi-Fi available at the Verizon store in Yuba City?
Yes, free Wi-Fi is available for customers in the store.
Are there any nearby restaurants I can visit before or after my appointment at Verizon?
Yes, nearby restaurants include Jersey Mike's Subs, Costa Vida Fresh Mexican Grill, Del Taco, Buffalo Wild Wings, McDonald's, and Crumbl - Yuba City for a variety of dining options.
What nearby stores can I visit when shopping at Verizon in Yuba City?
Nearby stores include Payless ShoeSource, Famous Footwear, Bed Bath & Beyond, Mattress Discounters, and Sportsman's Warehouse for additional shopping needs.
Are there any beauty and spa services near Verizon in Yuba City?
Yes, you can find beauty and spa services nearby at Great Clips, T Nail Boutique, Bellazzo Nails and Spa, Benefit Cosmetics BrowBar, and Charlotte Tilbury.
How can the nearby FedEx Office and UPS Access Point help customers of Verizon in Yuba City?
These nearby shipping centers offer printing, shipping, and courier services which can be convenient for customers needing to send or receive packages alongside their Verizon visit.