Verizon

4.4
447 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Yuba City, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1070 Harter Pkwy, Yuba City, CA
95993, United States

Hours

Reviews

4.4
446 reviews
5 stars
346
4 stars
42
3 stars
9
2 stars
7
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific employees receiving commendations for their exceptional service.

Inconsistency

There were mixed reviews regarding service quality, with some customers reporting excellent experiences while others faced significant issues, particularly with unresolved problems and poor communication.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, describing the services as expensive and mentioning unexpected charges.

Store Experience

Customers noted that the store environment varied, with some locations providing a welcoming atmosphere while others were criticized for poor service and long wait times.

Product Availability

Feedback indicated a limited selection of devices at some locations, which frustrated customers looking for specific products.
  • MD
    Michelle Diaz
    6 days ago
    5.0
    Was greeted kindly and had wonderful service
  • CC
    Cale Carter
    Nov 15, 2025
    5.0
    Christian F at Verizon made our experience today so stress free! He was beyond helpful and was able to help us with everything we needed. This was our hands down best experience we have ever had at Verizon! He was the absolute BEST!
  • KZ
    Kelli Ziegenmeyer
    Nov 13, 2025
    1.0
    Unfortunately, I've come into this location 3 times and have sat waiting while workers hardly acknowledged me and then disappeared into the back room. There is only one person on the floor and 3 in the back room. Going on 15 minutes. No respect for a customers time. The two other times I left after waiting 20 minutes with no acknowledgement that I even existed. As I sit here waiting now, a gentlemen is sitting next to me telling me how he is here to file a formal complaint for horrible service.
  • KM
    Karen M
    Oct 1, 2025
    5.0
    I quit going to the Verizon store many years ago because I had a really bad experience. I went back today because my old phone wasn't staying connected and I needed help. They gave me a new phone free of charge and transferred everything over to the new phone. The service I received was exceptional. Thank you so much.
  • MS
    marsha simmons
    Sep 14, 2025
    5.0
    Cristian was very helpful today. He helped me restore my phone which somehow locked me out. He was also helpful determining which charger and cord I needed to make it fast charger.

Frequently Asked Questions About Verizon

What types of products does Verizon in Yuba City offer?

Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.

What services can I get at the Verizon Authorized Retailer in Yuba City?

You can get new lines, upgrades, new devices, and accessories at the store.