Verizon

4.1
306 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Woodland, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
2021 Bronze Star Dr, Woodland, CA
95776, United States

Hours

Reviews

4.1
302 reviews
5 stars
200
4 stars
28
3 stars
25
2 stars
12
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Darius, Jackie, and Alonso.

Service Issues

Several reviews highlighted frustrations with service delays, misinformation, and billing problems, indicating a need for improved communication and efficiency.

Product Knowledge

Customers appreciated the staff's understanding of products and plans, which helped them make informed decisions.

Mixed Experiences

While many had positive interactions, some customers reported negative experiences, particularly regarding billing and service quality.

Store Environment

The store was described as busy and sometimes chaotic, with suggestions for more staff during peak times to improve service speed.
  • JR
    Josh Robertson
    Nov 4, 2025
    5.0
    I had a wonderful experience in the store on two separate occasions. Nick helped me both times and was extremely professional, kind, and attentive. He went above and beyond to make sure I got everything I needed. The entire crew of Darius, Nick, and Brian were all super helpful, supportive, and knowledgeable. I feel very blessed to have such great individuals at my local Verizon store
  • DB
    Denis Bartz
    Oct 24, 2025
    1.0
    I’ve been trying to get a new phone for almost 3 weeks every time I go in they tell me it’s not here and to wait a couple more days, I’ve waited weeks and haven’t heard anything back from them. I got the notification that my phone was delivered but now any time I try to get a hold of them they don’t answer the phone and refuse to give me information when I go in. Pretty frustrating after being with Verizon for so long with no issues.
  • BT
    Baba Tune
    Oct 16, 2025
    1.0
    Do not believe these people when they tell you must buy the accessories that is included in the price, its not! Demand them to take it out, save youreself an overpriced $200 liquid case and cover!!
  • LM
    Liza Mam
    Oct 11, 2025
    1.0
    Poor service false information It’s a Trap don’t go there waste of time and money
  • SV
    Soliel Villanueva
    Jul 26, 2025
    5.0
    Great help and friendly

Frequently Asked Questions About Verizon

What is Victra and what services do they offer?

Victra is a Verizon Authorized Retailer in Woodland, CA, offering a full range of wireless devices, including phones, tablets, home internet, smartwatches, accessories, and more. They provide new lines, upgrades, new devices, and accessories.

Where is the Victra store located?

The Victra store is located at 2021 Bronze Star Dr, Ste 3c, Woodland, CA 95776, USA.