Verizon

4.1
313 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Woodland, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
2021 Bronze Star Dr, Woodland, CA
95776, United States

Hours

Reviews

4.1
309 reviews
5 stars
206
4 stars
29
3 stars
25
2 stars
12
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Darius, Jacqueline, and Alonso.

Sales Experience

Several reviews highlighted positive experiences during phone upgrades and purchases, noting staff patience and thoroughness in explaining options.

Frustrations

Some customers expressed frustration with inventory issues, misleading information regarding promotions, and poor communication regarding billing and account changes.

Mixed Reviews

While many reviews were positive, there were notable complaints about slow service and unhelpful staff during busy times.
  • GV
    Gonzalo Valencia
    2 days ago
    5.0
    Bryant at the woodland location was great. Great service, attitude.
  • LB
    L B
    Dec 29, 2025
    5.0
    Pleasant staff, helpful, knowledgeable.
  • LY
    leslie young
    Dec 27, 2025
    4.0
    Helpful
  • HH
    Harrison Humes
    Dec 11, 2025
    5.0
    My mom and I just upgraded our phones at the Verizon store here in woodland. Our sales person Jaqueline A. Was very helpful. She was patient with us when my mom kept forgetting her password. She was extremely friendly and competent. She did a fantastic job with our transaction, would highly recommend her and her team here in woodland.
  • JR
    Josh Robertson
    Nov 4, 2025
    5.0
    I had a wonderful experience in the store on two separate occasions. Nick helped me both times and was extremely professional, kind, and attentive. He went above and beyond to make sure I got everything I needed. The entire crew of Darius, Nick, and Brian were all super helpful, supportive, and knowledgeable. I feel very blessed to have such great individuals at my local Verizon store

Frequently Asked Questions About Verizon

What is Victra and what services do they offer?

Victra is a Verizon Authorized Retailer in Woodland, CA, offering a full range of wireless devices, including phones, tablets, home internet, smartwatches, accessories, and more. They provide new lines, upgrades, new devices, and accessories.

Where is the Victra store located?

The Victra store is located at 2021 Bronze Star Dr, Ste 3c, Woodland, CA 95776, USA.