Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Woodland, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.1
302 reviews
5 stars
200
4 stars
28
3 stars
25
2 stars
12
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Darius, Jackie, and Alonso.
Service Issues
Several reviews highlighted frustrations with service delays, misinformation, and billing problems, indicating a need for improved communication and efficiency.
Product Knowledge
Customers appreciated the staff's understanding of products and plans, which helped them make informed decisions.
Mixed Experiences
While many had positive interactions, some customers reported negative experiences, particularly regarding billing and service quality.
Store Environment
The store was described as busy and sometimes chaotic, with suggestions for more staff during peak times to improve service speed.
- JRJosh RobertsonNov 4, 20255.0I had a wonderful experience in the store on two separate occasions. Nick helped me both times and was extremely professional, kind, and attentive. He went above and beyond to make sure I got everything I needed. The entire crew of Darius, Nick, and Brian were all super helpful, supportive, and knowledgeable. I feel very blessed to have such great individuals at my local Verizon store
- DBDenis BartzOct 24, 20251.0I’ve been trying to get a new phone for almost 3 weeks every time I go in they tell me it’s not here and to wait a couple more days, I’ve waited weeks and haven’t heard anything back from them. I got the notification that my phone was delivered but now any time I try to get a hold of them they don’t answer the phone and refuse to give me information when I go in. Pretty frustrating after being with Verizon for so long with no issues.
- BTBaba TuneOct 16, 20251.0Do not believe these people when they tell you must buy the accessories that is included in the price, its not! Demand them to take it out, save youreself an overpriced $200 liquid case and cover!!
- LMLiza MamOct 11, 20251.0Poor service false information It’s a Trap don’t go there waste of time and money
- SVSoliel VillanuevaJul 26, 20255.0Great help and friendly
Frequently Asked Questions About Verizon
What is Victra and what services do they offer?
Victra is a Verizon Authorized Retailer in Woodland, CA, offering a full range of wireless devices, including phones, tablets, home internet, smartwatches, accessories, and more. They provide new lines, upgrades, new devices, and accessories.
Where is the Victra store located?
The Victra store is located at 2021 Bronze Star Dr, Ste 3c, Woodland, CA 95776, USA.
What are the store hours for Victra in Woodland?
Victra is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.
What brands does Victra carry?
Victra carries brands including Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
Does Victra offer in-store pickup services?
Yes, Victra offers in-store pickup services for customers.
What payment options are accepted at Victra?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Which languages are spoken at Victra Woodland?
The store provides services in English and Spanish.
Are there any nearby dining options around the Victra Woodland location?
Yes, nearby dining options include Subway, Jimboy's Tacos, Panda Express, In-N-Out Burger, Cold Stone Creamery, Crumbl - Woodland, Pizza Twist, Red Robin Gourmet Burgers, MOD Pizza, and Sourdough & Co.
What other mobile phone stores are near Victra in Woodland?
Nearby mobile phone stores include GoWireless Verizon Authorized Retailer, Verizon, GoWireless Verizon Premium Retailer, Sprint Store, and T-Mobile.
Which local businesses near Victra might be of interest for personal care or beauty services?
Nearby businesses for personal care include Nice Nails & Spa and Sport Clips Haircuts of Woodland Gateway.