Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Woodland Hills for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.2
269 reviews
5 stars
117
4 stars
26
3 stars
13
2 stars
10
1 star
103
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness and knowledge, many customers reported poor service, rudeness, and a lack of accountability from staff and management.
Billing Issues
Numerous customers expressed frustration with billing discrepancies, overcharges, and unfulfilled promises regarding promotions and plans.
Wait Times
Customers frequently mentioned long wait times, both for walk-ins and appointments, leading to dissatisfaction with the overall service experience.
Store Management
Several reviews criticized the management for being unprofessional, dismissive, and failing to resolve customer issues effectively.
Employee Performance
While some employees were highlighted for their exceptional service, others were noted for being unhelpful or rude, indicating inconsistency in staff performance.
- MBMason Buzzell4 days ago1.0Waited days for my appointment only to be told to go online and do everything myself in the app. What a waste of my time
- JNJua NDec 27, 20255.0Customer service was excellent, one of the best store I have been.
- FMFadeout MediaDec 16, 20255.0I wish I could give Verizon phone and chat support a -5, because of the runaround I got in chats and endless phone loops. I decided I needed to talk to a human being so I went to the store. And I can't say enough good things about Kevin's patience and helping make sure that my service wasn't interrupted due to a Verizon billing mistake. I'm really grateful that he was the best human being that I could've found to help me today. +10 for Kevin brings this rating back to +5.
- MRMahtab Sahar RahimiDec 3, 20255.0I had the best experience with Raien! He was very knowledgable, patient, and kept me in the loop with everything he was doing to ensure I had the best deal. Easily one of the best interactions I've had!
- WFWendy FrancoNov 3, 20255.0This is the best Verizon store. We recently switched from T-Mobile to Verizon and it was the best decision we’ve ever made. Our experience was so positive and rewarding thanks to the best employee there, Jorge. He helped my family with all our questions, concerns and needs. Jorge had a lot of patience for us, he was very kind and professional. He was willing to help us with everything. He went above and beyond for us and we are so grateful to have had such a positive experience with our new carrier. Thank you Jorge and thank you Verizon.
Frequently Asked Questions About Verizon
What products and brands does Verizon Woodland Hills offer?
Verizon in Woodland Hills offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and supports brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What are the operating hours of Verizon Woodland Hills?
Verizon Woodland Hills is open from 10:00 AM to 8:00 PM Monday through Thursday, 10:00 AM to 9:00 PM on Friday and Saturday, and 10:00 AM to 7:00 PM on Sunday.
Does Verizon Woodland Hills offer in-store pickup and delivery services?
Yes, the store offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas.
How can I schedule an appointment at Verizon Woodland Hills?
You can schedule an in-store appointment online through Verizon's website or by using the My Verizon app.
What types of services does Verizon Woodland Hills provide?
Verizon Woodland Hills provides mobile plans, wireless internet plans, and voice plans for personal or business use.
Where is Verizon Woodland Hills located?
The Verizon store is located at 6250 Topanga Canyon Blvd, Suite 1540, Woodland Hills, CA 91367.
What nearby places can I visit before or after my trip to Verizon Woodland Hills?
Nearby, you can visit Topanga Village shopping center, enjoy a meal at Pitfire Pizza, or grab a bubble tea at Boba Guys Topanga Village.
Are there dining options near Verizon Woodland Hills?
Yes, nearby dining options include Pitfire Pizza for pizza lovers, Vegan Bowls For All for vegetarian meals, and EMC Seafood and Raw Bar for seafood.
What entertainment options are near Verizon Woodland Hills?
You can enjoy a show at Circus Vargas theatre nearby or visit local cafes like Square Bar Cafe in Topanga Village for a relaxing break.
How can local customers benefit from nearby transit and amenities when visiting Verizon Woodland Hills?
Customers can combine their visit to Verizon with shopping at Topanga Village, enjoy food and drinks nearby, or conveniently pick up online orders using the express lockers onsite.