Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Windsor, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
212 reviews
5 stars
164
4 stars
19
3 stars
5
2 stars3
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and professional, with several specific mentions of employees like Jayson, Justin, and Ramiro providing excellent service.
Mixed Experiences
While many reviews highlighted positive interactions, there were also several complaints about rude or unhelpful staff, leading to a mixed overall perception of customer service.
Efficiency
Several customers noted that the service was quick and efficient, with many expressing satisfaction with the speed of their transactions and problem resolutions.
Knowledgeable Staff
Customers frequently commented on the staff's expertise and ability to answer questions thoroughly, which contributed to positive experiences.
Long Wait Times
Some reviews mentioned long wait times, especially during busy periods, indicating a need for more staff to handle customer volume.
- NZNathan ZaftNov 15, 20255.0Jayson and Ramiro as always exceeded expectations. Never fails to accomplish whatever task is in front of them and manages a step of customers with ease making everyone feel tended to and not ignored. Will never go elsewhere as long as Jayson and his team are here.
- TGTami GuevaraNov 11, 20255.0The Verizon store at Windsor Ca. location is awesomeness!!!
- AWArch WebbNov 3, 20254.0Shorter waiting periods would be nice. Other than that it was fine
- PTPierce TibbalsOct 21, 20255.0Very happy with our experience at the store. Our rep Jesus was very knowledgeable, kind and professional. Very happy with the service. this will be our preferred Verizon in the area.
- DHDylan HannanSep 13, 20251.0I just experienced some of the worst customer service of my life at Verizon. The lady working at 1:30 on 9/13/2025 was one of the rudest people I have ever interacted with at Verizon. I hope management takes care of this problem.
Frequently Asked Questions About Verizon
What products and services does Verizon in Windsor, CA offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection. Services include new lines, upgrades, new devices, and accessories.
What are the store hours for Verizon in Windsor?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
What payment options are accepted at Verizon in Windsor?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Verizon in Windsor offer in-store pickup for purchases?
Yes, Verizon provides in-store pickup services for customers.
What languages are supported at Verizon Windsor store?
The store supports English and Spanish languages to serve customers.
How can I schedule a visit or service appointment with Verizon Windsor?
You can schedule through the My Verizon app available on the App Store or use the quick link provided: https://m.vzw.com/naR38wFT?locationcode=X497401
Is Verizon Windsor accessible for LGBTQ+ customers and do they offer free Wi-Fi?
Yes, Verizon welcomes LGBTQ+ customers and offers free Wi-Fi at their location.
Are there any nearby dining options customers might enjoy before or after visiting Verizon Windsor?
Yes, nearby dining options include Senju Japanese Restaurant, Qimura Sushi & Ramen, Taco Bell, Starbucks, Applebee's, and Johnny Garlic's.
What nearby services could customers combine with a visit to Verizon Windsor?
Customers could easily visit nearby places like Brooks Road Dental Care, Shear Bliss hair salon, Windsor Valley Laundry, or Tease Hair Studio for personal care and errands.
What nearby recreational or fitness options are available near Verizon Windsor?
Nearby you can find F45 Training Windsor-Healdsburg gym and Lakewood Meadows Park, great options for exercise and outdoor activities before or after shopping at Verizon.