ZAGG West Covina

4.9
1217 reviews

About

Cell Phone Accessory StoreCell Phone Repair ShopComputer Accessories StoreElectronics Repair Shop
ZAGG West Covina is a leading retailer of the best cell phone and tech accessories in West Covina, CA. We help our customers extend the life of their electronics through screen protection, cases, power banks, keyboards, speakers and headphones! Broken InvisibleShield? As an Authorized Warranty Center for damaged InvisibleShield screen protectors, ZAGG West Covina can process your claim and replace your broken screen protector on the same day! Whether you're in need of industry-leading screen protection for your device or require InvisibleShield warranty replacement, ZAGG West Covina is here to help! Visit us in West Covina, CA today for all of your screen protector and warranty needs, or to browse our industry-leading tech accessories!

Location

ZAGG West Covina
112 Plaza Drive, West Covina, CA
91790, United States

Hours

Reviews

4.9
1,217 reviews
5 stars
1,149
4 stars
53
3 stars
2
2 stars
1
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and helpful staff, highlighting their professionalism and efficiency.

Speed of Service

Many reviews noted the quick and efficient service, with several customers mentioning being in and out in under 10 minutes.

Product Quality

Customers expressed satisfaction with the quality of ZAGG products, particularly screen protectors and phone cases.

Convenience

The kiosk's location and ease of access were frequently mentioned as positive aspects, making it a preferred choice for customers.

Pricing Concerns

Some customers expressed disappointment regarding unexpected charges for services, indicating a need for clearer communication about costs.
  • PM
    patrick mccarthy
    Dec 30, 2025
    1.0
    Absolutely Horrible Experience at Your Store – Immediate Attention Required To the Owner of Zagg Screen Protector, I visited your store on December 30, 2025, at approximately 4:51 PM, expecting at least a minimal level of professionalism and customer service. What I encountered was an absolute nightmare. Your representative refused to even give me her name, which is a basic courtesy and a clear sign of a lazy and disrespectful employee. She was accompanied by a guy who showed zero interest in assisting me, making the entire experience infuriating. When I asked who her boss was, she couldn’t provide that information. Seriously? What kind of business are you running? When a customer asks to speak to a manager, the employee should know or at least have the decency to provide that info. Instead, she had to call someone just to find out. To make matters worse, she threatened to call security on me. For what? I was a paying customer with an issue. This is beyond uncool and unprofessional. I have an account and had a legitimate problem with my ultra Samsung S23’s screen protector. Instead of helping me, she told me I had to buy it again. Do you even train your employees? I was out of town attending a funeral and had no choice but to get my screen fixed on the spot. The complete lack of assistance and empathy was disgraceful. Your employees need serious training in customer service because this kind of behavior does nothing but damage your reputation. Not giving me her name or a manager’s name is ridiculous and completely unacceptable. This was a horrible experience, and if I did not need the product so badly, I would never return to your store or recommend your company to anyone.
  • JM
    Jesse Marinelarena
    Dec 29, 2025
    5.0
    I been using Zagg for a few years now always a great customer service experience.
  • CB
    Christine Balderas-Vasquez
    Dec 27, 2025
    5.0
    PROTECTIVE GLASS on my phone has saved it from many a mishap, so glad to have a convenient kiosk to change my protective glass when needed. Super helpful employee, give her an increase in pay!
  • LZ
    lisbette z
    Dec 23, 2025
    5.0
    Great place to get a phone case or screen protector, especially when in a rush!
  • PE
    Paul Espinosa
    Dec 15, 2025
    5.0
    Annette was Great. She had great customer service and helped with a smile. She answered questions and found the answers we needed.

Frequently Asked Questions About ZAGG West Covina

What products and services does ZAGG West Covina offer?

ZAGG West Covina offers cell phone and tech accessories including screen protection, cases, power banks, keyboards, speakers, and headphones. They also provide InvisibleShield warranty replacements and phone detailing services.

Where is ZAGG West Covina located?

ZAGG West Covina is located at 112 Plaza Drive, West Covina, CA 91790, USA.