ZAGG West Covina is a leading retailer of the best cell phone and tech accessories in West Covina, CA. We help our customers extend the life of their electronics through screen protection, cases, power banks, keyboards, speakers and headphones!
Broken InvisibleShield? As an Authorized Warranty Center for damaged InvisibleShield screen protectors, ZAGG West Covina can process your claim and replace your broken screen protector on the same day!
Whether you're in need of industry-leading screen protection for your device or require InvisibleShield warranty replacement, ZAGG West Covina is here to help! Visit us in West Covina, CA today for all of your screen protector and warranty needs, or to browse our industry-leading tech accessories!
Customers consistently praised the friendly and helpful staff, highlighting their professionalism and efficiency.
Speed of Service
Many reviews noted the quick and efficient service, with several customers mentioning being in and out in under 10 minutes.
Product Quality
Customers expressed satisfaction with the quality of ZAGG products, particularly screen protectors and phone cases.
Convenience
The kiosk's location and ease of access were frequently mentioned as positive aspects, making it a preferred choice for customers.
Pricing Concerns
Some customers expressed disappointment regarding unexpected charges for services, indicating a need for clearer communication about costs.
PM
patrick mccarthy
Dec 30, 2025
1.0
Absolutely Horrible Experience at Your Store – Immediate Attention Required
To the Owner of Zagg Screen Protector,
I visited your store on December 30, 2025, at approximately 4:51 PM, expecting at least a minimal level of professionalism and customer service. What I encountered was an absolute nightmare. Your representative refused to even give me her name, which is a basic courtesy and a clear sign of a lazy and disrespectful employee. She was accompanied by a guy who showed zero interest in assisting me, making the entire experience infuriating.
When I asked who her boss was, she couldn’t provide that information. Seriously? What kind of business are you running? When a customer asks to speak to a manager, the employee should know or at least have the decency to provide that info. Instead, she had to call someone just to find out. To make matters worse, she threatened to call security on me. For what? I was a paying customer with an issue. This is beyond uncool and unprofessional.
I have an account and had a legitimate problem with my ultra Samsung S23’s screen protector. Instead of helping me, she told me I had to buy it again. Do you even train your employees? I was out of town attending a funeral and had no choice but to get my screen fixed on the spot. The complete lack of assistance and empathy was disgraceful.
Your employees need serious training in customer service because this kind of behavior does nothing but damage your reputation. Not giving me her name or a manager’s name is ridiculous and completely unacceptable. This was a horrible experience, and if I did not need the product so badly, I would never return to your store or recommend your company to anyone.
JM
Jesse Marinelarena
Dec 29, 2025
5.0
I been using Zagg for a few years now always a great customer service experience.
CB
Christine Balderas-Vasquez
Dec 27, 2025
5.0
PROTECTIVE GLASS on my phone has saved it from many a mishap, so glad to have a convenient kiosk to change my protective glass when needed. Super helpful employee, give her an increase in pay!
LZ
lisbette z
Dec 23, 2025
5.0
Great place to get a phone case or screen protector, especially when in a rush!
PE
Paul Espinosa
Dec 15, 2025
5.0
Annette was Great. She had great customer service and helped with a smile. She answered questions and found the answers we needed.
What products and services does ZAGG West Covina offer?
ZAGG West Covina offers cell phone and tech accessories including screen protection, cases, power banks, keyboards, speakers, and headphones. They also provide InvisibleShield warranty replacements and phone detailing services.
Where is ZAGG West Covina located?
ZAGG West Covina is located at 112 Plaza Drive, West Covina, CA 91790, USA.
What are the store hours of ZAGG West Covina?
The store is open Monday through Saturday from 11:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 7:00 PM.
Can ZAGG West Covina replace a broken InvisibleShield screen protector on the same day?
Yes, as an Authorized Warranty Center, ZAGG West Covina can process claims and replace broken InvisibleShield screen protectors on the same day.
What payment options are accepted at ZAGG West Covina?
ZAGG West Covina accepts American Express, Cash, Mastercard, and Visa as payment methods.
How can I contact ZAGG West Covina?
You can contact ZAGG West Covina by phone at 626-419-0738 or by email at westcovina@zaggretail.com.
Is ZAGG West Covina active on social media?
Yes, ZAGG West Covina has a Facebook page at https://www.facebook.com/104167748914052 and uses Instagram handle @zagg.
What nearby places can I visit when shopping at ZAGG West Covina?
Nearby you can visit Wetzel's Pretzels for a snack, Daniel's Jewelers for jewelry shopping, and Westfield Playtown which is a shopping center and park.
Are there other tech or mobile stores near ZAGG West Covina?
Yes, nearby tech and mobile stores include SmartFix West Covina, Verizon, and Cricket Wireless, which can complement your visit for additional mobile services.
What nearby dining options are available near ZAGG West Covina?
You can enjoy a smoothie or cafe drinks at Green Crush or Twister Juice, and try Boba Loca for coffee and tea near ZAGG West Covina.