Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in West Covina, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
445 reviews
5 stars
376
4 stars
24
3 stars4
2 stars2
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like April, John, and Matthew providing exceptional service.
Mixed Experiences
While many reviews highlighted positive interactions, there were also complaints about poor service and long wait times, indicating inconsistency in customer experiences.
Product Knowledge
Several customers noted that staff were well-informed about products and plans, helping them make better choices and upgrades.
Store Environment
The store was described as clean and welcoming, contributing to a positive shopping experience for many customers.
- ANAnthony n4 days ago5.0Great service and very helpful
- AHAnthony HernandezJan 4, 20265.0Customer service was great very polite and professional answered all our questions with confidence
- RMReyna MaciasDec 15, 20255.0I'm absolutely 100% satisfied with my switch to Verizon they were so very helpful and very upfront and honest about certain fees and over all very nice. I'm a very happy customer. The man that helped me his name was Steven 🙏🏼
- KHkimberly hernandezOct 29, 20255.0Matthew was very helpful and quick.
- JOJazmyn OkosOct 23, 20255.0I needed help with upgrading or replacing my existing phone and was given the best deal possible for my situation. I was very pleased with the info and accommodations at this store.
Frequently Asked Questions About Verizon
What wireless brands does Victra - Verizon Authorized Retailer in West Covina offer?
Victra offers Verizon Wireless along with devices and accessories from brands like Samsung, Apple, Motorola, Google, and more.
What are the store hours for Victra in West Covina?
The store is open Monday to Friday from 10:00 AM to 9:00 PM, and on Saturdays and Sundays from 10:00 AM to 7:00 PM.
What types of products can I purchase at Victra’s Verizon Authorized Retailer?
You can buy smartphones, tablets, wearable devices, cases and protection, audio and power accessories, sim cards, laptops, home phone replacements, and mobile broadband.
Does Victra offer in-store pickup for online orders?
Yes, Victra provides in-store pickup for orders placed online.
What payment options are accepted at Victra in West Covina?
Victra accepts American Express, Apple Pay, Android Pay, Samsung Pay, cash, Discover, Mastercard, and Visa.
Does Victra’s Verizon Authorized Retailer provide device protection and upgrades?
Yes, they offer new lines, device upgrades, new devices, and accessories as part of their services.
How can I contact Victra in West Covina by phone or email?
You can call them at +1 626-966-0927 or email info@victra.com for inquiries.
What are some nearby food options if I visit Victra in West Covina?
Nearby you can enjoy meals at Qdoba Mexican Eats, AhiPoki Hawaiian and sushi restaurant, WaBa Grill for Asian fusion, Carl's Jr. burger restaurant, and Menchie's Frozen Yogurt for dessert.
Are there financial or banking services near Victra in West Covina?
Yes, nearby financial services include First Citizens Bank ATM, OneWest Bank Branch, California Credit Union, and several mortgage brokers like Gateway Mortgage Group and Colonial Mortgage.
What nearby services and amenities can enhance my visit to Victra in West Covina?
You can visit health services like Orthodontics of West Covina and Dentist of West Covina, or stop by BevMo! liquor store for beverages, and The Habit Burger Grill for quick meals.