Cell Phone StoreTelecommunications Service ProviderTelephone Company
Experience wireless freedom, premium perks, affordable plans, and no long-term contracts at Total Wireless in Van Nuys, CA. With budget-friendly Multiline plans, you can add a 4th line at no additional cost. Covered by the Verizon network, we help you find the right fit for your lifestyle. Stop by today and explore our wide selection of the latest devices and accessories. You can even keep your own phone and number. At Total Wireless, we’re totally with you.
The lady who works in the store had great customer service but their service is bad. I live in the San Francisco Valley the service is very wishy washy in my home. Sometimes it work and sometimes it doesn't. The service slows down and sometimes it even completely stops working when I'm outside my home it works much better
RG
Richard Galaxy
May 15, 2025
5.0
Paid my phone 📱 bill ,very clean organized store.
DA
David Araujo
Mar 27, 2025
5.0
Best service , friendly and very kind people. Service is subpar
CC
caren
Mar 25, 2025
5.0
This place 5 stars. Customer service and they way they listened to me made me feel heard. I got 4 lines in a family line and for $120 unlimited!!. Thanks!!
AR
Abel Rojo
May 14, 2024
1.0
They failed to port my phone number and promised me a Refund for my full purchase. Never got it. I called their customer service line, it’s operated in a foreign country. Hotline said they can’t help me. Reported to the Better Business Bureau. The BBB gets on them, so customer service calls me to ask about what happened to see if they can fix it. They still said they can’t help me. Waste of my time and money.
Stay away from this company. It is NOT Verizon. It’s a Shadow Company rebranded as Verizon. It’s Tracfone.
There are no signs or disclosure that all purchases are final.
Note to Store Owner: Dianne. I just messaged with the link you gave me. They are of no help. Your store is responsible for refunding me.
STAY AWAY FROM TOTAL BY VERIZON
DO NOT BUY OR USE THEIR SERVICES
What types of phone plans does Total Wireless offer in Van Nuys?
Total Wireless offers affordable prepaid phone plans including unlimited plans, no-contract options, international plans, and budget-friendly multiline plans with premium perks.
Can I keep my current phone and number when switching to Total Wireless?
Yes, Total Wireless allows you to bring your own phone and keep your current number when you switch.
What are the store hours for Total Wireless in Van Nuys?
Total Wireless is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
Does Total Wireless require appointments for visiting the Van Nuys store?
No, appointments are not required to visit the Total Wireless store in Van Nuys.
Which mobile phone brands are available at Total Wireless in Van Nuys?
Total Wireless offers phones from Apple, Samsung, Motorola, and Google.
What network does Total Wireless use for coverage in Van Nuys?
Total Wireless operates on the Verizon network, providing reliable coverage in Van Nuys and surrounding areas.
Is there a nearby barber shop where I can get a haircut before or after visiting Total Wireless?
Yes, Estrella Barber Shop is located near Total Wireless, so you can easily get a haircut before or after shopping for wireless services.
What shopping options are near Total Wireless in Van Nuys?
Van Nuys Gallery, a men's clothing and jewelry store, is nearby, allowing customers to combine wireless shopping with fashion retail in one trip.
Are there any nearby restaurants I can visit when coming to Total Wireless?
Yes, El Rincon Salvadoreno, a Mexican restaurant with karaoke, and Puro Sabor Peruvian Restaurant are nearby, perfect for dining before or after your visit.
What services does Total Wireless provide besides phone plans?
Total Wireless offers various services including device sales, mobile hotspot, home internet, tutorials and manuals, voicemail help, Wi-Fi calling, bill payment center, and premium mobile communications services.