Verizon

4.0
427 reviews
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Business Details

1189 Admiral Callaghan Ln, Vallejo, CA
94591, United States
(707) 647-3153
https://www.verizon.com/stores/details/california/vallejo/vallejo-350256
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About

Cell Phone StoreElectronics Store
Visit our store at Vallejo for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
1189 Admiral Callaghan Ln, Vallejo, CA
94591, United States

Hours

Reviews

3.9
298 reviews
5 stars
156
4 stars
58
3 stars
29
2 stars
17
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with many customers reporting poor experiences, including long wait times and unhelpful staff, while others praised specific employees for their attentiveness and professionalism.

Staff Attitude

Several reviews highlighted issues with staff attitude, including rudeness and lack of assistance, contrasting with positive mentions of friendly and helpful employees.

Store Environment

Customers noted the store's cleanliness and organization, but also mentioned uncomfortable waiting conditions and long wait times.

Management Issues

There are complaints about management's lack of support and communication among staff, leading to confusion and unresolved customer issues.

Overall Experience

While some customers had positive experiences and appreciated the service, a significant number expressed frustration with the overall customer experience at this location.
  • SS
    shalom simms
    Nov 11, 2025
    5.0
    All the workers there have had really good customer service,always help when they are not busy. They usually assist me as soon as they can. Customer service has always been good at this store. I could tell you what 2 workers should absolutely get a raise, my top 2.
  • SL
    Summer Laughhunn
    Sep 17, 2025
    5.0
    Clean, professional, friendly, and knowledgeable. Samantha is great! Dee is pretty awesome too. Thank you so much!!
  • SS
    Susan Sicora
    Aug 31, 2025
    1.0
    The worst customer service. i would never recommend this carrier.
  • FS
    FiLA Shawnee
    Jul 21, 2025
    5.0
    Apone entry customer service ☆☆☆☆☆ pluz lady at door great work team.
  • PP
    Pop Prasad
    Jun 8, 2025
    1.0
    Person greeted me at the door, said there was 1 person ahead of me and will be with me in a bit. I just needed to pay my bill because I don't have access to my account. For about 30 min I see 4 employees just chatting about a sports game and none of them tried to help me. I just wanted to pay my bill. Still waiting 45 min in and still nothing.
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Frequently Asked Questions About Verizon

What are the store hours for the Verizon Vallejo location?

The Verizon store in Vallejo is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.

What mobile brands can I find at Verizon Vallejo?

You can find latest 5G smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL at Verizon Vallejo.