Verizon

4.4
288 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Tracy, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1863 W 11th St, Tracy, CA
95376, United States

Hours

Reviews

4.4
288 reviews
5 stars
232
4 stars
13
3 stars
4
2 stars
4
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members, particularly Jonathan, Devin, and Monique, who provided excellent service and resolved issues efficiently.

Mixed Experiences

While some customers had positive interactions, others reported negative experiences, including rude behavior from staff and issues with billing and promotions.

Efficiency

Several reviews highlighted the quick service and efficiency of staff, with many customers noting they were in and out of the store rapidly.

Knowledgeability

Customers appreciated the staff's knowledge about products and services, which contributed to a smoother purchasing experience.
  • JJ
    JG
    Jan 4, 2026
    5.0
    Chris was super helpful, patient, and knowledgeable. Amazing service. Thank you. JG
  • TS
    Trent S
    Dec 16, 2025
    5.0
    Alex was very helpful and professional. He had everything taken care of very rapidly! We were in and out of there with everything we needed.
  • IV
    Ijeoma Valerie
    Dec 12, 2025
    5.0
    Service at the Tracy store on 11th was excellent. Representative Lizeth was very helpful, attentive and made our decision to move our line from Metro to version very easy.
  • AT
    Amber Taylor
    Nov 25, 2025
    4.0
    How do I claim the TV ?
  • PV
    Peter Vargas
    Nov 15, 2025
    5.0
    So happy with my iPhone 17 Pro Max! Got it with 1 TB and I’m ready to put some work into this phone!

Frequently Asked Questions About Verizon

What kind of products does Verizon offer at the Tracy, CA location?

Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more at the Tracy, CA location.

What are the store hours for Verizon in Tracy, CA?

The Verizon store in Tracy, CA is open Monday through Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 7:00 PM.