About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Tracy, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
282 reviews
5 stars
227
4 stars
12
3 stars4
2 stars4
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting employees like Jonathan, Devin, and Monique.
Fast Service
Several reviews noted the quick service provided by the staff, making the experience efficient for customers.
Negative Experiences
A number of customers reported negative experiences, particularly regarding billing issues, deceptive practices, and rude behavior from some employees.
Promotional Issues
Customers expressed frustration over unfulfilled promises regarding trade-in values and promotional offers, leading to unexpected charges.
Store Environment
The store was described as welcoming and well-organized, contributing to a positive shopping experience.
- PVPeter VargasNov 15, 20255.0So happy with my iPhone 17 Pro Max! Got it with 1 TB and I’m ready to put some work into this phone!
- AJAhmad JawidNov 7, 20251.0He is careless about new customers and doesn’t explain for a better opinions
- VTVidal TorresNov 1, 20255.0Trisha was fantastic, answered all my questions! Was very informative and helpful about expectations, when one of the processes took longer than expected she walked me through everything step by step! Great service!
- CPChristina PerryOct 15, 20255.0Jonathan was amazing !!! Such great customer service ! Fast and efficient;) Thank you!
- MMmilesjones5Oct 10, 20255.0Jonathan was very nice and efficient! He had me in and out without skipping a beat. Great customer service and great at his job. This will be my store forsure!
Frequently Asked Questions About Verizon
What kind of products does Verizon offer at the Tracy, CA location?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more at the Tracy, CA location.
What are the store hours for Verizon in Tracy, CA?
The Verizon store in Tracy, CA is open Monday through Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Which brands are available at the Verizon store in Tracy?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands like Casemate, Otterbox, and Tech21.
Does Verizon in Tracy offer in-store pickup services?
Yes, Verizon offers in-store pickup services for customers at the Tracy location.
What payment options does the Verizon store accept?
The Verizon store accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Are there nearby places where I can eat or grab a coffee near Verizon in Tracy?
Nearby eating options include Togo's and TOGO'S Sandwiches for sandwiches, Cold Stone Creamery for ice cream, Starbucks for coffee and smoothies, and Baja Fresh for Mexican food.
Is there a park close to the Verizon store where I can relax after shopping?
Yes, Random-ass Park is nearby and offers a nice place to relax after visiting the Verizon store.
Are there other mobile phone stores near the Verizon location in Tracy?
Yes, EVO2 Verizon Wireless-Tracy and another Verizon store are nearby mobile phone stores in Tracy.
Can I find vehicle fuel and insurance services near the Verizon store in Tracy?
Yes, Safeway Fuel Station offers fueling services nearby, and Cost-U-Less Insurance Center provides insurance and tax services close to the Verizon store.
How can customers stay updated with the latest offers and information from Verizon Tracy?
Customers can visit Verizon's website at https://victra.com/stores/ca-tracy or check their Facebook page 'Victra — Verizon Authorized Retailer' and Instagram handle 'victrastore' for the latest offers and updates.