Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Temecula, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
176 reviews
5 stars
141
4 stars
9
3 stars1
2 stars
4
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Jason and other staff members received high praise for their helpfulness and professionalism, with many customers expressing satisfaction with their service.
Sales Practices
Several reviews highlighted concerns about deceptive sales practices, including unauthorized charges and misleading promotions, leading to customer dissatisfaction.
Store Experience
Customers reported mixed experiences regarding wait times and staff training, with some feeling neglected or poorly assisted during their visits.
Product Knowledge
While some staff were noted for their expertise, others were criticized for lacking knowledge about products and services, impacting customer trust.
- BRBlake RosalesJan 5, 20265.0Jason Lamlin at this store saved me $800 that I didn’t know I was entitled to for turning in my phone. Good people here
- WSWendy SanderDec 30, 20255.0Jason Lamken was a true hero! My phone was completely broken, but Jason was able to retrieve all my photos, emails, and contact information. He went above and beyond for me and helped me keep calm. I had a broken phone before, and no one was able to retrieve any information. Verizon needs more people like Jason!!! Thank you from the bottom of my heart. -Wendy
- JPJoe and Berta PearsonDec 27, 20255.0Absolutely great employees. Went in there to renew our deal and get new phones. So helpful and communicated very clearly. Just a great store
- RWrebecca wilsonDec 18, 20255.0Ive been coming to this store for a few years and i haven’t been disappointed… Jason has been a pleasure to work with and is very courteous and extremely knowledgeable of the phone industry.
- AAArmando De AlbaDec 4, 20255.0What a unbelievable experience he did everything he could to possibly help me out with my situation. Every time I come in, I see him fighting for his customers. I recommend the store they take care of you.
Frequently Asked Questions About Verizon
What kinds of products does Verizon at 39848 Winchester Rd. in Temecula offer?
The store offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What brands are available at this Verizon Authorized Retailer in Temecula?
Brands include Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
What services does this Verizon store provide?
Services include new lines, upgrades, new devices, and accessories.
What are the store hours for Verizon at 39848 Winchester Rd., Temecula?
Monday to Friday the store is open from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does this Verizon location offer in-store pickup?
Yes, in-store pickup is available at this location.
What payment options are accepted at this Verizon store in Temecula?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Do they accept mobile NFC payments like Apple Pay or Samsung Pay?
Yes, this store accepts mobile NFC payments including Apple Pay and Samsung Pay.
Is there free Wi-Fi available at the Verizon Temecula store?
Yes, the store offers free Wi-Fi for customers.
Which nearby locations could I visit before or after shopping at Verizon Temecula?
Nearby popular spots include Everbowl for healthy acai bowls and salads, Starbucks for coffee, and Rancho Temecula Town Center for shopping.
Are there other mobile phone stores near the Verizon Temecula location?
Yes, nearby mobile phone stores include GoWireless Verizon Premium Retailer and the Victra — Verizon Authorized Retailer.
What amenities are close by for additional services when visiting Verizon Temecula?
Nearby amenities include Navy Federal Credit Union for financial services, KeyMe Locksmiths for lock and key needs, and Bright Now Dental for dental care.