Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Temecula, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
171 reviews
5 stars
136
4 stars
9
3 stars1
2 stars
4
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Jason and other staff members received high praise for their helpfulness and professionalism, providing excellent customer service experiences.
Billing Issues
Multiple customers reported confusion and dissatisfaction with unexpected charges and billing practices, including unauthorized fees and misleading promotions.
Store Experience
Some customers experienced long wait times and poor service, leading to frustration and a desire to seek assistance elsewhere.
Staff Knowledge
While some staff were noted for their expertise, others were criticized for being unhelpful or lacking knowledge about products and services.
Positive Recommendations
Several customers recommended specific employees for their outstanding service, highlighting a few individuals as exceptional.
- KAKatie Amaro4 days ago5.0Lots of help
- ABallen briscoeNov 14, 20255.0Very knowledgeable about product and provided professional service…
- KHKim HodgesNov 10, 20251.0I had a long review in mind, but then I read the other one star reviews and had the EXACT same experience as many of them. Whatever is happening at that store, it's not getting any better.
- JDJohn (Deathplay)Oct 17, 20251.0Sales rep removed my perk i wasn't paying for and put it on the home internet plan that she said was 1gbps and it's only 300mbps, and was told my bill would only be 323 a month and it's 423. This store is incompetent and deceiving.
- RPRobert PitchfordSep 14, 20254.0Store was very slow on setting up my Verizon account and my new fones
Frequently Asked Questions About Verizon
What kinds of products does Verizon at 39848 Winchester Rd. in Temecula offer?
The store offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What brands are available at this Verizon Authorized Retailer in Temecula?
Brands include Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
What services does this Verizon store provide?
Services include new lines, upgrades, new devices, and accessories.
What are the store hours for Verizon at 39848 Winchester Rd., Temecula?
Monday to Friday the store is open from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does this Verizon location offer in-store pickup?
Yes, in-store pickup is available at this location.
What payment options are accepted at this Verizon store in Temecula?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Do they accept mobile NFC payments like Apple Pay or Samsung Pay?
Yes, this store accepts mobile NFC payments including Apple Pay and Samsung Pay.
Is there free Wi-Fi available at the Verizon Temecula store?
Yes, the store offers free Wi-Fi for customers.
Which nearby locations could I visit before or after shopping at Verizon Temecula?
Nearby popular spots include Everbowl for healthy acai bowls and salads, Starbucks for coffee, and Rancho Temecula Town Center for shopping.
Are there other mobile phone stores near the Verizon Temecula location?
Yes, nearby mobile phone stores include GoWireless Verizon Premium Retailer and the Victra — Verizon Authorized Retailer.
What amenities are close by for additional services when visiting Verizon Temecula?
Nearby amenities include Navy Federal Credit Union for financial services, KeyMe Locksmiths for lock and key needs, and Bright Now Dental for dental care.