Verizon

4.2
248 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Temecula, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
29560 Rancho California Rd., Temecula, CA
92591, United States

Hours

Reviews

4.2
246 reviews
5 stars
183
4 stars
14
3 stars
9
2 stars
6
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members like Leo, Isaac, and Amy, highlighting their patience and knowledge.

Sales Practices

Several reviews indicated concerns about deceptive sales tactics, including unauthorized charges and misleading promotions.

Store Management

Mixed feedback on management, with some customers appreciating the new management while others reported poor experiences with existing staff.

Product Knowledge

Staff were frequently noted for their product knowledge, helping customers understand their options and make informed decisions.

Service Speed

Customers generally reported quick service, although some experienced delays or felt rushed during their visits.
  • CK
    Caryn Kizziar
    Nov 9, 2025
    5.0
    I just wanted to comment on how wonderful Chris and Isaac were at the Verizon store here in Temecula on the corner of Ynez and Rancho California Rd. They were so helpful and so knowledgeable and so patient and so kind to me!! It was a very pleasant experience and they were genuinely willing to help me!! I felt like we had become friends and I could trust them with my Verizon needs. I’ll be back!!Blessings to all!! Warmly, Caryn
  • MM
    Mariam Maher
    Oct 25, 2025
    5.0
    Temecula location. Thanks Isaac for the help . He is so helpful and also very knowledgeable he helped me today. I had a bill issue but he solved it he called the service center and he did a great job.i'm so glad.
  • JW
    Jon West
    Sep 21, 2025
    2.0
    Went to three stores but finally after 4 visits we got what was needed completed. Some of the miscues were our fault.
  • BB
    b4ugottago
    Sep 20, 2025
    5.0
    Isaac from the Rancho Victra store was super helpful and professional. His knowledge of the products and Verizon back office got us the best deal for our business account upgrades.
  • JD
    Jill Dillon
    Sep 10, 2025
    5.0
    Leo was the best!

Frequently Asked Questions About Verizon

What products and services does Verizon at 29560 Rancho California Rd offer?

Victra, your local Verizon Authorized Retailer in Temecula, offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection. Services include new lines, upgrades, new devices, and accessories.

What are the store hours for Verizon in Temecula?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM and on Sunday from 11:00 AM to 5:00 PM.