Verizon

3.6
356 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Temecula for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
40758 Winchester Rd, Temecula, CA
92591, United States

Hours

Reviews

3.3
231 reviews
5 stars
105
4 stars
22
3 stars
24
2 stars
8
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with some customers praising individual staff members for their helpfulness, while others report poor service and lack of assistance.

Sales Practices

Several reviews mention upselling and misleading information regarding promotions and pricing, leading to customer dissatisfaction.

Store Experience

Customers frequently express frustration with long wait times and inadequate staffing, impacting their overall experience.

Product Knowledge

While some employees are noted for their expertise, others are criticized for providing incorrect information, leading to confusion and dissatisfaction.

Overall Satisfaction

Overall sentiment is divided, with some customers expressing loyalty and satisfaction, while others threaten to switch providers due to negative experiences.
  • LT
    Lynetta Taylor
    Oct 26, 2025
    3.0
    Verizon customer service is not the same as it used to be
  • JS
    Joseph stanfill
    Oct 5, 2025
    1.0
    Horrible Verizon and it’s a corporate store. Zero integrity. Went in today to exchange a phone and send a phone back. The individual at the door that greeted us straight lied pure disrespectful. I would never recommend this Verizon to anyone or any Vets especially Vets a must avoid! Verizon on Clinton Kieth Rd. Or even drive out of Temecula DO NOT TRUST THIS VERIZON. Look at there Rating says it all!
  • BH
    Brian Holmes
    Aug 24, 2025
    5.0
    This is by far the best Verizon store you will find. Came in for a new line and a new watch and Karen and Ashley went above and beyond for me to ensure I got the best deal and made it very seamless. Their customer service is a 10/10 and a great representation of the Verizon brand. If you need anything Verizon related, I would highly recommend going to Verizon Wireless on Winchester in Temecula and asking for Ashley and Karen!
  • SE
    Santi Estrada
    Aug 14, 2025
    5.0
    I came in to look for a watch and possibly a phone, I received a quote and I told my sakes rep I'd think about it. Thirty minutes later my sales rep Miguel text me and was able to package a deal for me that saved me a lot of money. If you go in, ask for Miguel, he's honest, professional, a straight shooter, and will give you that old school customer service that currently lacks in this world. Thanks Miguel, I appreciate you!!!
  • DB
    Don Bowman
    Aug 12, 2025
    1.0
    If I could give it zero stars I would I went in and was unaware that $80 of adds were added to my account. Kyla did not inform me of any of it !!!! My bill is now over $500 and they tried to blame another store and send me off I will not be going back here!!! buyer beware!!!!!!!!!

Frequently Asked Questions About Verizon

What products and brands does the Verizon Temecula store offer?

The Verizon Temecula store offers the latest 5G smartphones including the iPhone 15, Google Pixel 8, and Samsung Galaxy S23, along with products from brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.

What mobile and internet plans are available at the Verizon Temecula store?

Verizon offers mobile plans, wireless internet plans, voice plans, and Fios internet plans tailored for individual and business needs.