Visit our store at Temecula for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback is mixed, with some customers praising individual staff members for their helpfulness, while others report poor service and lack of assistance.
Sales Practices
Several reviews mention upselling and misleading information regarding promotions and pricing, leading to customer dissatisfaction.
Store Experience
Customers frequently express frustration with long wait times and inadequate staffing, impacting their overall experience.
Product Knowledge
While some employees are noted for their expertise, others are criticized for providing incorrect information, leading to confusion and dissatisfaction.
Overall Satisfaction
Overall sentiment is divided, with some customers expressing loyalty and satisfaction, while others threaten to switch providers due to negative experiences.
LT
Lynetta Taylor
Oct 26, 2025
3.0
Verizon customer service is not the same as it used to be
JS
Joseph stanfill
Oct 5, 2025
1.0
Horrible Verizon and it’s a corporate store. Zero integrity. Went in today to exchange a phone and send a phone back. The individual at the door that greeted us straight lied pure disrespectful. I would never recommend this Verizon to anyone or any Vets especially Vets a must avoid! Verizon on Clinton Kieth Rd. Or even drive out of Temecula DO NOT TRUST THIS VERIZON. Look at there Rating says it all!
BH
Brian Holmes
Aug 24, 2025
5.0
This is by far the best Verizon store you will find. Came in for a new line and a new watch and Karen and Ashley went above and beyond for me to ensure I got the best deal and made it very seamless. Their customer service is a 10/10 and a great representation of the Verizon brand. If you need anything Verizon related, I would highly recommend going to Verizon Wireless on Winchester in Temecula and asking for Ashley and Karen!
SE
Santi Estrada
Aug 14, 2025
5.0
I came in to look for a watch and possibly a phone, I received a quote and I told my sakes rep I'd think about it. Thirty minutes later my sales rep Miguel text me and was able to package a deal for me that saved me a lot of money. If you go in, ask for Miguel, he's honest, professional, a straight shooter, and will give you that old school customer service that currently lacks in this world. Thanks Miguel, I appreciate you!!!
DB
Don Bowman
Aug 12, 2025
1.0
If I could give it zero stars I would I went in and was unaware that $80 of adds were added to my account. Kyla did not inform me of any of it !!!! My bill is now over $500 and they tried to blame another store and send me off I will not be going back here!!! buyer beware!!!!!!!!!
What products and brands does the Verizon Temecula store offer?
The Verizon Temecula store offers the latest 5G smartphones including the iPhone 15, Google Pixel 8, and Samsung Galaxy S23, along with products from brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What mobile and internet plans are available at the Verizon Temecula store?
Verizon offers mobile plans, wireless internet plans, voice plans, and Fios internet plans tailored for individual and business needs.
What are the store hours for the Verizon Temecula location?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 10:00 AM to 6:00 PM.
What payment methods does Verizon Temecula accept?
Verizon Temecula accepts payments by check, debit card, mobile NFC payments, and does not require cash only.
Does Verizon Temecula offer any online ordering and pickup options?
Yes, customers can shop online with options like in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available.
Can I schedule an in-store appointment at Verizon Temecula?
Yes, you can schedule an in-store appointment via their website or the My Verizon app to ensure personalized service during your visit.
What languages are spoken at the Verizon Temecula store?
The store provides services in English and Spanish to assist a diverse range of customers.
Which nearby restaurants can I visit before or after shopping at Verizon Temecula?
Nearby dining options include Silverlake Ramen Temecula for Japanese comfort food, Villa Pizza and Sammy's Woodfired Pizza for pizza lovers, Lazy Dog Restaurant & Bar for comfort food, and Daphne's Greek Cafe for Mediterranean cuisine.
Where can I find other nearby shopping options near Verizon Temecula?
Nearby shopping includes Puptqe for various goods, Flip Flop Shops Temecula and SKECHERS Retail for shoes, Charming Charlie for fashion accessories and jewelry, and Motherhood Maternity for clothing needs.
How can nearby facilities like Bank of America ATM and gas stations support customers visiting Verizon Temecula?
Customers visiting Verizon Temecula can conveniently access nearby services such as the Bank of America ATM for banking needs and the 76 gas station for fuel and convenience items.