Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Studio City, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.1
219 reviews
5 stars
161
4 stars
7
3 stars
5
2 stars
7
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of individuals like Andy, Eddie, and Jewel.
Efficiency
Several reviews highlighted the quick service provided by staff, with many customers noting that their issues were resolved promptly.
Mixed Experiences
While many had positive interactions, there were also reports of poor service and unprofessional behavior from some employees.
Billing Issues
Multiple customers expressed frustration over billing discrepancies and unauthorized charges, indicating a lack of transparency in transactions.
Store Environment
Some reviews mentioned the store's cleanliness and organization, while others noted issues with staffing and availability.
- ECEric ChungNov 12, 20255.0I had a pleasant experience here at this location. The customer service was excellent and the deals were just as good. They were practically giving away things. It was awesome! Brittany was extremely helpful and she understood my bottom line.
- CTCoby TolandNov 10, 20255.0A few weeks ago Eduardo Torres helped me and my wife upgrade our phones and plans. The level of courtesy, dedication and efficiency he showed us put every other customer service representative I have ever encountered to shame. But not in a mean way. A raise, promotion, in-store plaque and holiday in his name would not be enough to acknowledge how fortunate Verizon is to have been gifted with Eddie's talents, but it would certainly be a good start that I encourage you to implement immediately.
- TOT ONov 4, 20255.0The staff at this location were awesome. Thank you Darrel, Alex & Brittany
- LCLaurie CohnNov 4, 20255.0Manager Darryl really went above and beyond. I have a Samsung phone but also wanted an IPhone and watch for fall alert. He was so helpful, patiently explain my purchase options and helped me navigate best pricing option. Made me feel that he truly cares for his customers. I already told a friend about him and the store if she decides to get and Apple watch.
- MHMartin HardstarkOct 30, 20255.0Thank you Darrell for patiently helping me understand how to manage and eliminate an unwanted app!
Frequently Asked Questions About Verizon
What products does Victra in Studio City, CA offer?
Victra offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the store hours for Victra at 4853 Laurel Canyon Blvd?
Victra is open Monday to Friday from 10:00 AM to 7:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 12:00 PM to 5:00 PM.
What payment options does Victra accept?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Victra offer in-store pickup for online orders?
Yes, Victra offers in-store pickup services for their customers.
What languages are spoken at the Victra Studio City store?
English and Spanish are spoken at the Victra Studio City location.
Where is Victra located in Studio City?
Victra is located at 4853 Laurel Canyon Blvd, Studio City, CA 91607, USA.
Are there any nearby restaurants where I can dine before or after visiting Victra?
Yes, nearby restaurants include LA Pizza Land, Valley's Pizza Land, Jack in the Box, Grandma's Deli Babushka, Sushi Don, and Daniele's Wood-Fired Pizza, providing various dining options.
What nearby shops can I visit along with Victra for electronics and mobile phone accessories?
Near Victra, you can visit Verizon for mobile phone accessories and mobile phones, as well as other nearby electronics and telecommunications stores.
Are there any beauty or wellness salons near Victra in Studio City?
Yes, nearby beauty and wellness options include Hairbae Beauty Bar, Elegant Nail Spa & Hair, Hu Beauty medical spa, and Wellness Cali CBD.
Does Victra have any social media presence where I can follow their latest updates?
Yes, Victra can be followed on Facebook at 'Victra — Verizon Authorized Retailer', Instagram @victrastore, and Twitter @victrastore. Their LinkedIn page is https://www.linkedin.com/company/victra/.