Business Details
About
Cell Phone StoreElectronics Store
Visit our store at South San Francisco for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
191 reviews
5 stars
93
4 stars
27
3 stars
13
2 stars
10
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the professionalism and helpfulness of staff members like Adrian, Ricardo, and Chrissie, while others reported negative experiences with rudeness and dismissiveness from certain employees.
Staff Knowledge
Several reviews highlighted the staff's product knowledge and ability to assist with technical issues, although some customers felt that certain employees lacked the necessary information.
Mixed Experiences
While many customers had positive interactions and recommended the store, others reported significant frustrations, including long wait times and unhelpful service.
Store Environment
The store was noted for its cleanliness and efficient service, but some customers experienced issues with accessibility and communication regarding appointments.
Sales Practices
There were complaints about aggressive sales tactics and misunderstandings regarding plans and promotions, leading to customer dissatisfaction.
- ECEsperanza ChavezSep 29, 20255.0Great! Ricardo, was very professional and was super helpful. Very knowledgeable . Hard worker .
- PSPinky SohalSep 8, 20255.0Adrian and Ricardo are the best. People come in a bad mood but these 2 guys kept their cool. I give them credit for not losing their temper. Both need a raise!
- JBJudith BrisbyJul 31, 20255.0I was so impressed w/ the level of customer service , product knowledge & professionalism I experienced by all staff
- JTJeries TannousJul 16, 20255.0Emily was great!!
- NTNetani TawakeJun 20, 20255.0Adrian and Veronica were very helpful and help me get a new phone and tablet for my business. They were kind and fun to be around. Great deals!
Frequently Asked Questions About Verizon
What are the store hours for the Verizon location in South San Francisco?
The Verizon store in South San Francisco is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sundays from 10:00 AM to 6:00 PM.
What products does the Verizon store in South San Francisco offer?
They offer the latest 5G smartphones including the iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, mobile hotspots, tablets, and laptops.
What services are available at the Verizon South San Francisco store?
The store provides mobile plans, wireless internet plans, and voice plans for customers.
Can I pick up my online order at the Verizon South San Francisco store?
Yes, you can buy online and pick up your order in store. They also offer free 2-day shipping, express lockers, and same-day delivery in select areas.
Does the Verizon store in South San Francisco accept multiple payment methods?
Yes, they accept checks, debit cards, and mobile NFC payments, and do not require cash only.
Is it possible to schedule an appointment before visiting the Verizon store?
Yes, you can schedule an in-store appointment online for a more convenient shopping experience.
Which smartphone brands are available at the Verizon store?
The store carries Apple, Samsung, Motorola, Google, Kyocera, and TCL smartphones.
What nearby places can customers visit before or after shopping at Verizon in South San Francisco?
Customers can visit places like San Mateo Credit Union for banking, Mattress Firm for home furnishings, and TICKETFINDER.com for concert and theatre tickets nearby.
Are there food options near the Verizon South San Francisco store?
Yes, nearby options include Popeyes Louisiana Kitchen and Subway for quick dining before or after your visit.
Where can I find mobile phone repair services near the Verizon store?
Nearby mobile phone repair options include iPhone Repair SF, Asurion Phone & Tech Repair, and uBreakiFix for various device needs.