Numerous reviews praised the excellent customer service, highlighting staff members like Elizeth, Nelly, and Tony for their helpfulness and friendliness.
Store Management
Customers noted improvements in service quality attributed to new management, with many expressing satisfaction with the changes.
Product Satisfaction
Many customers expressed happiness with their new phones and the overall service provided by Cricket, especially after switching from other providers.
Staff Attitude
Overall, staff were described as kind and attentive, although there were isolated complaints about individual experiences.
Pricing Concerns
Some customers mentioned that prices in-store were higher than online, suggesting a need for better price transparency.
DC
Deglis Castro
1 day ago
5.0
Gracias Eli por siempre ayudar 🙏 me encanta mi servicio de cricket ❤️
MS
Mayquel Suazo
1 day ago
5.0
Me encanta esta tienda siempre dan las mejores promociones
BA
Braulio Alfaro
2 days ago
5.0
Thank You Nelly very helpful and good customer service
AL
Angel Lopez
6 days ago
5.0
Me encanta mi servicio de cricket y me encanta esta tienda
RH
ramon lazaro hernandez
Nov 15, 2025
5.0
Gracias elizeth por ayudarme a cambiar de metro a cricket me cambie porque me canse de metro qué me tratan mal y siempre me meten líneas sin mi consentimiento aquí en la tienda de graduación ave