Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in South Gate, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
308 reviews
5 stars
252
4 stars
10
3 stars
6
2 stars4
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and professional, particularly highlighting employees like Mario, Jesus, and Juan.
Service Quality
Several reviews noted outstanding service experiences, with staff going above and beyond to assist customers with their needs.
Store Cleanliness
Some customers expressed disappointment regarding the cleanliness of the store, indicating a need for improvement in this area.
Mixed Experiences
While many reviews were positive, there were also complaints about poor service, long wait times, and issues with refunds.
Knowledgeable Staff
Customers frequently mentioned the staff's knowledge and ability to explain products and services clearly.
- NMNicole MendietaOct 26, 20255.0Jesus at the South Gate store was so helpful! He was so respectful! He was informative, polite, friendly, offered the breakdown of everything, explained it all, was just an amazing experience
- CSCynthia SillasOct 22, 20251.0Retailer not a corporate store fees are outrages and they won’t provide any support when you ask for a refund. Do not recommend had to fight all the way to corporate to get my money back. Zero starts if I could.
- FRFAMILIA ROMANOOct 11, 20251.0Unprofessional service and lack of customer service . Store was also not the best cleaning wise I’m disappointed with Verizon what’s up with customer attentiveness
- MTMarlen TorresOct 5, 20255.0Mario was very professional and helpful with everything. He helped me set up multiple devices and explained every step. I truly appreciate his time and kindness to serve customers.
- EGEstefania GonzalezSep 20, 20255.0I went in to this Verizon after having a bad experience at the one in Lakewood. I am so glad I came to this one because the customer service was beyond my expectations. The sales rep who helped me (Mario) was patient and made the process of getting a phone upgrade easy. From now on I will only come to this Verizon store.
Frequently Asked Questions About Verizon
What types of products does Verizon at 9011 Garfield Ave offer?
They offer a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, and Motorola.
What services are available at this Verizon Authorized Retailer in South Gate?
Services include new lines, upgrades, new devices, and accessories with knowledgeable store consultants to assist you.
What are the store hours for Verizon at 9011 Garfield Ave?
The store is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Does Verizon in South Gate offer in-store pickup?
Yes, they offer in-store pickup for your convenience.
Which payment methods are accepted at this Verizon Authorized Retailer?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is there free Wi-Fi available at the Verizon store in South Gate?
Yes, the store offers free Wi-Fi to customers.
What languages are spoken at the Verizon Authorized Retailer in South Gate?
English and Spanish are spoken at this location to assist a wide range of customers.
Are there any nearby dining options to Verizon at 9011 Garfield Ave?
Nearby dining includes Ono Hawaiian BBQ for Hawaiian and Asian cuisine, Olive Garden for Italian meals, and McDonald's for fast food.
If I need to do some shopping before visiting Verizon, what nearby stores are available?
Nearby stores include Target Store South-Gate for retail and mobile phones, El Super for groceries, and Carter's for clothing.
What nearby services or amenities can I find close to Verizon in South Gate?
Nearby amenities include BP and ARCO gas stations, Wells Fargo ATM, Fast5Xpress Car Wash, and Hertz car rental agency.