Verizon

3.6
278 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Sonora for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
1065 Mono Way, Sonora, CA
95370, United States

Hours

Reviews

3.6
199 reviews
5 stars
94
4 stars
30
3 stars
26
2 stars
5
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful staff while others report rude and unhelpful interactions.

Store Experience

Customers appreciate the store's cleanliness and convenient location, but many express frustration with long wait times and disorganization.

Product Knowledge

Some employees are noted for their expertise and willingness to assist, while others are criticized for lack of knowledge.

Communication Issues

Several reviews highlight poor communication regarding services, fees, and store policies, leading to customer dissatisfaction.

Overall Satisfaction

While some customers express loyalty and satisfaction with their service, others report significant issues that have led to frustration and a desire to switch providers.
  • JW
    Jon Woodall
    Jul 16, 2025
    3.0
    My service isnt working cause my gf wont text me back goodnight and doesnt text me back until 4pm next day
  • DG
    Daniel Giordano
    Jun 8, 2025
    1.0
    Worthless store employees. Last 3-4 trips. “Sorry I can’t help call Verizon”
  • MB
    michael bellinger
    Aug 10, 2021
    4.0
    They're very willing to help you get in the swing of things , with mobile tech being what it is now. At Verizon, they held the torch to guide me down an otherwise dark and gloomy trek into the un known. Thank you Verizon.
  • JB
    James Black
    Mar 18, 2017
    5.0
    Good people and friendly staff

Frequently Asked Questions About Verizon

What are the Verizon Sonora store hours?

The Verizon Sonora store is open Monday to Friday from 9 AM to 7 PM, Saturdays from 9 AM to 6 PM, and Sundays from 11 AM to 18 PM.

Which mobile brands does Verizon Sonora offer?

Verizon Sonora offers mobile devices from Apple, Samsung, Motorola, Google, Kyocera, and TCL.