Visit our store at Sonora for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback on customer service is mixed, with some praising helpful staff while others report rude and unhelpful interactions.
Store Experience
Customers appreciate the store's cleanliness and convenient location, but many express frustration with long wait times and disorganization.
Product Knowledge
Some employees are noted for their expertise and willingness to assist, while others are criticized for lack of knowledge.
Communication Issues
Several reviews highlight poor communication regarding services, fees, and store policies, leading to customer dissatisfaction.
Overall Satisfaction
While some customers express loyalty and satisfaction with their service, others report significant issues that have led to frustration and a desire to switch providers.
JW
Jon Woodall
Jul 16, 2025
3.0
My service isnt working cause my gf wont text me back goodnight and doesnt text me back until 4pm next day
DG
Daniel Giordano
Jun 8, 2025
1.0
Worthless store employees. Last 3-4 trips. “Sorry I can’t help call Verizon”
MB
michael bellinger
Aug 10, 2021
4.0
They're very willing to help you get in the swing of things , with mobile tech being what it is now. At Verizon, they held the torch to guide me down an otherwise dark and gloomy trek into the un known. Thank you Verizon.
The Verizon Sonora store is open Monday to Friday from 9 AM to 7 PM, Saturdays from 9 AM to 6 PM, and Sundays from 11 AM to 18 PM.
Which mobile brands does Verizon Sonora offer?
Verizon Sonora offers mobile devices from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I schedule an appointment or order online for Verizon Sonora?
Yes, you can schedule an in-store appointment or place an online order through Verizon's website for the Sonora store.
What delivery and pickup options are available at Verizon Sonora?
Verizon Sonora offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options where available.
What business products does Verizon Sonora provide?
The store offers business cell phones, mobile hotspots, tablets, and laptops to meet your business needs.
What types of plans does Verizon Sonora offer?
Verizon Sonora offers mobile, wireless internet, and voice plans.
How can nearby places like Rent-A-Center and Great Clips be useful when visiting Verizon Sonora?
You can visit nearby Rent-A-Center for furniture needs or Great Clips for a haircut before or after shopping at Verizon Sonora, making your trip more convenient.
Are there dining options near Verizon Sonora?
Yes, you can enjoy pizza at Mountain Mike's Pizza, Chinese cuisine at Mandarin House, or quick meals at Carl's Jr. near Verizon Sonora.
Where can I find grocery or banking services near Verizon Sonora?
Nearby you can visit Save Mart for groceries and Bank of America ATM for banking services when visiting Verizon Sonora.
Does Verizon Sonora accept multiple payment methods?
Yes, Verizon Sonora accepts debit cards, mobile NFC payments, and checks; it does not require cash only.