Verizon

4.6
284 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Sonoma, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
294 W Napa St, Sonoma, CA
95476, United States

Hours

Reviews

4.6
281 reviews
5 stars
240
4 stars
13
3 stars
4
2 stars
5
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members are consistently praised for their helpfulness, knowledge, and professionalism.

Staff Recognition

Several employees, including Marisela, Raul, and Aidan, received specific commendations for their exceptional service.

Efficiency

Customers appreciated the quick and efficient service, often completing transactions in a timely manner.

Problem Resolution

Employees demonstrated a strong ability to resolve complex issues and provide thorough assistance.

Positive Atmosphere

The store environment is described as friendly and welcoming, contributing to a pleasant shopping experience.
  • FV
    Father Alvin Villaruel
    2 days ago
    5.0
    Roberto (Sonoma Branch) was helpful and very efficient.
  • EC
    Elaine Cuenca
    3 days ago
    5.0
    I appreciate that staff here are helpful .Roberto took care of my problem in a friendly and professional manner.
  • JS
    Jon Schulberg
    Nov 9, 2025
    5.0
    Raul was absolutely fantastic. So courteous, knowledgeable and professional. Upgraded two iPhones with him and he could not have been nicer. Also observed him provide excellent service to other customers. I can not say enough about him!
  • JC
    Jan C
    Oct 20, 2025
    5.0
    Marisela in the Sonoma store was knowledgeable, professional, friendly and quick. She commiserated with me that my switch from a Pixel to an iPhone was not easy but well worth it. She also invited me to come back anytime if I needed help or had questions. She was the BEST!!!
  • LG
    Lonnie Green
    Oct 9, 2025
    5.0
    Eric Sundstrom was great - totally dedicated to solving my complex problem

Frequently Asked Questions About Verizon

What products does Verizon in Sonoma offer?

Verizon in Sonoma offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Samsung, Apple, and Motorola.

What are the store hours for Verizon in Sonoma?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.