Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Santa Rosa, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
219 reviews
5 stars
184
4 stars
8
3 stars1
2 stars1
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, knowledgeable, and helpful, with many customers highlighting individual employees for their exceptional service.
Professionalism
Customers noted the professionalism of the staff, with many describing their experiences as pleasant and efficient.
Knowledgeable Staff
Numerous reviews mention the staff's technical knowledge and ability to explain products and services clearly.
Mixed Experiences
While many customers had positive experiences, some reported issues with service delays and miscommunication regarding policies.
Store Environment
The store is described as welcoming and friendly, contributing to a positive shopping experience.
- LPLeo’s PanickNov 16, 20255.0John and Conner when above and beyond great customer service. Give them a big raise.
- DLDeborah LawsonNov 13, 20255.0They were very helpful and knowledgeable! Also super nice. Got new phone and needed to transfer all old to new and get a number of accessories for new phone! Explained everything so I could understand it. Very professional!!
- RLRonald LabruzzoSep 10, 20255.0Very friendly and knowledgeable
- CSCharlie SchlangenAug 18, 20255.0Store clerk was very helpful and informed.
- LBLaura BenwardJul 18, 20255.0Connor worked absolute magic And helped me solve an issue that I felt so helpless trying to manage myself! I am just thrilled with the professionalism and the service! Much gratitude!
Frequently Asked Questions About Verizon
What types of products does Verizon at 56 Mission Cir offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
What are the store hours for Verizon in Santa Rosa?
The store is open Monday to Friday from 10:00 AM to 8:00 PM; Saturday from 10:00 AM to 7:00 PM; and Sunday from 11:00 AM to 6:00 PM.
Does Verizon offer in-store pickup services?
Yes, Verizon offers in-store pickup for items purchased.
What payment options are accepted at Verizon?
Verizon accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Which brands can I find at the Verizon store in Santa Rosa?
You can find brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands.
Does Verizon offer any device protection and accessories?
Yes, Verizon provides a selection of accessories and device protection services including cases, power accessories, and audio accessories.
Is there free Wi-Fi available at the Verizon store?
Yes, the Verizon store offers free Wi-Fi to customers.
What nearby places can I visit before or after shopping at Verizon?
Nearby, you can visit Cielito Lindo Mexican Restaurant for a meal, or enjoy a coffee break at Starbucks, both within easy reach of the store.
Are there any fitness or wellness centers near Verizon?
Yes, The Dailey Method - Santa Rosa and Stretch Zone wellness club are close by if you want to work out or relax after your visit.
Where can I get a haircut or spa treatment near the Verizon store?
Nearby options include Cookie Cutters Haircuts for Kids, Chateau de Beauty LLC, and New Day Massage for haircuts and spa treatments.