Verizon

4.6
557 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Santa Rosa, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
347 Coddingtown Ctr, Santa Rosa, CA
95401, United States

Hours

Reviews

4.7
551 reviews
5 stars
482
4 stars
22
3 stars
6
2 stars
6
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, friendliness, and professionalism, particularly highlighting employees like Carlo, Jesus, and Shawn.

Efficiency

Customers frequently noted the quick and efficient service they received, with many mentioning how smoothly their transactions were handled.

Mixed Experiences

While many reviews were positive, there were also complaints about misinformation regarding promotions and billing issues, leading to frustration for some customers.

Store Atmosphere

The store was described as having a welcoming and friendly atmosphere, contributing to a positive shopping experience for many customers.
  • JC
    Judy Crowner
    4 days ago
    5.0
    Exodus was very patient and understanding. Wasn’t too pushy and took his time to explain my new technology to me.
  • CO
    Cheers O
    Jan 4, 2026
    1.0
    I would not recommend this store. The employees withhold information and do not disclose hidden charges on your bill. You will pay a 39.99 Set up and go fee to transfer data from the old phone to the new phone which they charge you of before they do it which is just sitting the two phones on top of one another. You can do this on your own. Do not fall victim to predatory sales tactics. Go to the Corporate Store on 4th Street.
  • ET
    Eres Tu
    Dec 28, 2025
    5.0
    Sorry, my 6 year old left the one star. Thanks for reaching out because your service was amazing
  • EB
    Erik Berg
    Dec 27, 2025
    5.0
    The employee had all the answers I needed and explained each part of the process
  • LK
    Leah Kankelborg
    Dec 22, 2025
    5.0
    Went to upgrade a mobile device at the Coddingtown Mall location; we were assisted by Jesus who went above & beyond with informative customer service, professionalism & friendly humor. The new S25 Ultra was bundled with the watch & tablet in addition to lowering our monthly payment & transferred everything seamlessly. Give this guy a raise! Normally a hassle with previous experience from other locations & employees. This was a delightful experience & I highly recommend this location & staff. Thanks for all your help Jesus! Happy Holidays

Frequently Asked Questions About Verizon

What products and brands does Verizon at 347 Coddingtown Ctr offer?

Verizon offers wireless devices like smartphones, tablets, home internet, smartwatches, accessories, and device protection. Brands include Verizon Wireless, Samsung, Apple, Motorola, Google, and more.

What are the store hours for the Verizon location in Santa Rosa, CA?

The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.