Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Santa Rosa, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
551 reviews
5 stars
482
4 stars
22
3 stars6
2 stars6
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, friendliness, and professionalism, particularly highlighting employees like Carlo, Jesus, and Shawn.
Efficiency
Customers frequently noted the quick and efficient service they received, with many mentioning how smoothly their transactions were handled.
Mixed Experiences
While many reviews were positive, there were also complaints about misinformation regarding promotions and billing issues, leading to frustration for some customers.
Store Atmosphere
The store was described as having a welcoming and friendly atmosphere, contributing to a positive shopping experience for many customers.
- JCJudy Crowner4 days ago5.0Exodus was very patient and understanding. Wasn’t too pushy and took his time to explain my new technology to me.
- COCheers OJan 4, 20261.0I would not recommend this store. The employees withhold information and do not disclose hidden charges on your bill. You will pay a 39.99 Set up and go fee to transfer data from the old phone to the new phone which they charge you of before they do it which is just sitting the two phones on top of one another. You can do this on your own. Do not fall victim to predatory sales tactics. Go to the Corporate Store on 4th Street.
- ETEres TuDec 28, 20255.0Sorry, my 6 year old left the one star. Thanks for reaching out because your service was amazing
- EBErik BergDec 27, 20255.0The employee had all the answers I needed and explained each part of the process
- LKLeah KankelborgDec 22, 20255.0Went to upgrade a mobile device at the Coddingtown Mall location; we were assisted by Jesus who went above & beyond with informative customer service, professionalism & friendly humor. The new S25 Ultra was bundled with the watch & tablet in addition to lowering our monthly payment & transferred everything seamlessly. Give this guy a raise! Normally a hassle with previous experience from other locations & employees. This was a delightful experience & I highly recommend this location & staff. Thanks for all your help Jesus! Happy Holidays
Frequently Asked Questions About Verizon
What products and brands does Verizon at 347 Coddingtown Ctr offer?
Verizon offers wireless devices like smartphones, tablets, home internet, smartwatches, accessories, and device protection. Brands include Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
What are the store hours for the Verizon location in Santa Rosa, CA?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I pick up my online order in-store at Verizon Santa Rosa?
Yes, the Verizon store supports in-store pickup for online orders.
What payment methods are accepted at the Verizon store in Santa Rosa?
Verizon accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does the Verizon store offer electronics recycling services?
Yes, the Verizon store offers electronics recycling services for customers.
What languages are spoken at the Verizon Santa Rosa store?
The store provides service in English and Spanish.
How can I schedule an appointment or get services quickly at Verizon Santa Rosa?
You can schedule and manage your services via the My Verizon app, available on the App Store with quick scheduling links.
What nearby places can I visit at Coddingtown Center before or after shopping at Verizon?
Nearby places include Coddingtown Mall, Starbucks for coffee, and Chipotle Mexican Grill for a meal, all within close distance to Verizon.
Are there other mobile phone stores near Verizon Santa Rosa?
Yes, T-Mobile is a nearby mobile phone store located within the area.
What beauty and wellness options are available near the Verizon store at Coddingtown Center?
Nearby options include Great Clips hair salon, Macy's Beauty Coddingtown spa, Wine Country Spa, and Reflexology Station for wellness and beauty services.