Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Santa Rosa, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
536 reviews
5 stars
468
4 stars
22
3 stars6
2 stars6
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting individuals like Carlo, Shawn, and Jonathan.
Sales Practices
Several reviews expressed concerns about misleading sales tactics, including pressure to purchase unnecessary items and misinformation regarding promotions.
Store Environment
Customers appreciated the welcoming atmosphere and the professionalism of the staff, noting a positive vibe in the store.
Efficiency
Many reviews mentioned quick and efficient service, with several customers noting that their transactions were handled smoothly and without long wait times.
Product Knowledge
Staff members were frequently commended for their technical knowledge and ability to explain products and services clearly.
- EREnrique Rodriguez1 day ago5.0I had an amazing experience at Verizon thanks to Carlo. From start to finish, he delivered exceptional customer service knowledgeable, patient, and focused on making sure everything was set up perfectly. He took the time to explain all my options, helped me find the best plan, and made the whole process smooth and stress-free.
- EVEric Vielma4 days ago5.0I’ll be honest—I was upset at first and was seriously looking to cancel and change carriers. However, the representative Robert I spoke with completely turned the situation around. He was incredibly helpful and informative. He took the time to understand my concerns and explain my options clearly. In the end, they even lowered my bill, which I truly didn’t expect. I left the conversation feeling genuinely grateful for the outstanding service. What started as a frustrating experience became a really positive one thanks to his professionalism and care. Highly recommended seeing Robert for any phone or carrier concerns
- BMblair marano5 days ago5.0🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟 If I could give 100 stars to JESUS CUADRA (aka J.C) and the team here at VERIZON CODDINGTON I would! The manager ISAIAH runs a tight ship and the customer service is at the highest level!🤌🏽🤌🏽🤌🏽 Bravisimo! 👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽 My phone was stolen in MX recently so I needed help to get a new phone and recover all my personal data. Jesus and the team here helped me recover all my data, guiding me through the process with grace and a professional demeanor. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ After a very long and frustrating 2 days of dealing with the Verizon store on 4th st ( the corporate downtown location), I was so relieved to get the stellar customer service this team provides. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ HIGHLY RECCOMMEND USING VERIZON CODDINGTON LOCATION OVER ANY OTHERS IN SANTA ROSA AREA!⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
- AAAlex AviñaNov 14, 20255.0I highly recommend this store. I had some issues with my phone, so I went to this store for help. Jesus helped me, he actually solved all my phone issues. He also lowered my bill because I was paying for stuff I wasn't even using. #ShopWithConfidence #CellphoneHelp #CostumerService 💡💰👍
- CCChris CaceresNov 14, 20255.0Recently went in to look to buy a couple of new phones for my family. The young gentleman who served us was AMAZING! Not only did he answer all of our questions, he really hooked us with the way he was so ecstatic! The young man’s name was Jesus. From now on as long as he’s there we are going back whenever they have new offers! Thank you so much Jesus for your amazing help!
Frequently Asked Questions About Verizon
What products and brands does Verizon at 347 Coddingtown Ctr offer?
Verizon offers wireless devices like smartphones, tablets, home internet, smartwatches, accessories, and device protection. Brands include Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
What are the store hours for the Verizon location in Santa Rosa, CA?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I pick up my online order in-store at Verizon Santa Rosa?
Yes, the Verizon store supports in-store pickup for online orders.
What payment methods are accepted at the Verizon store in Santa Rosa?
Verizon accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does the Verizon store offer electronics recycling services?
Yes, the Verizon store offers electronics recycling services for customers.
What languages are spoken at the Verizon Santa Rosa store?
The store provides service in English and Spanish.
How can I schedule an appointment or get services quickly at Verizon Santa Rosa?
You can schedule and manage your services via the My Verizon app, available on the App Store with quick scheduling links.
What nearby places can I visit at Coddingtown Center before or after shopping at Verizon?
Nearby places include Coddingtown Mall, Starbucks for coffee, and Chipotle Mexican Grill for a meal, all within close distance to Verizon.
Are there other mobile phone stores near Verizon Santa Rosa?
Yes, T-Mobile is a nearby mobile phone store located within the area.
What beauty and wellness options are available near the Verizon store at Coddingtown Center?
Nearby options include Great Clips hair salon, Macy's Beauty Coddingtown spa, Wine Country Spa, and Reflexology Station for wellness and beauty services.