Our services include wellness and preventive care for cats and dogs, wellness plans for all life stage, vaccines, routine and advanced veterinary dental care, parasite/flea/tick control, spays and neuters, senior care, laser therapy, acupuncture, limited ultrasound services, and soft tissue surgeries. We also offer domestic health certificates for pets traveling or relocating. International health certificates available through third party agencies only.
Many customers praised the staff for their compassion and professionalism, especially during difficult times such as end-of-life care.
Customer Service Issues
Several reviews highlighted poor customer service experiences, including long wait times, difficulty in scheduling appointments, and unhelpful responses from staff.
Concerns Over Pricing
Multiple customers expressed concerns about high prices and perceived price gouging for services and medications.
Mixed Experiences with Vets
While some vets received high praise for their care and knowledge, others were criticized for being dismissive or overly focused on upselling services.
Positive Environment
Many reviews noted the friendly and welcoming atmosphere of the clinic, with staff making efforts to ensure pets feel comfortable.
AH
Alexander Holzer
Jan 5, 2026
1.0
Gave my dog an expired heartworm shot this time last year. The tech who administered was honest enough to admit. But managers became very defensive. Fast forward a year, no other vet provides the 1 year heartworm shot (both my new vet and the vca near me do not), so I tried to schedule to go back here. They refused service. Due to their own negligence. I should have and should still file malpractice complaint. Extreme negligence, no regards for decency.
RM
Ronni Massok-Beechen
Sep 13, 2025
5.0
It’s hard to find the perfect way to express the gratitude and praise our family feels for VCA Santa Monica Cat & Dog. Drs Johnson, Hubbard, and staff have showed our dog and family so much compassion and professionalism over the years that our dog Bogart was in their care. Dr Johnson was his primary Dr, and again no words can express the gratitude we feel having her by our side as he fought a cancer battle he sadly recently lost.
Saying goodbye is so hard, yet Dr Johnson sat, cried, and shared Bogart stories, making something so hard to face a truly peaceful passing. Our family thanks you Dr Johnson for being the best Dr, diagnostician, and compassionate Veteran any family is fortunate enough to have care for the pet they love so much.
Megan, and Bogart’s grandparents
KC
Karen Carlson
Aug 4, 2019
4.0
Folks are nice - it just seems to be excessively expensive.
SR
Shannon McShane Robbins
May 8, 2019
5.0
We are so happy we found this VCA location! Every vet here is amazing and truly cares about our dog. They get down on the floor with her, play with her and the take time to answer all my questions. I know my pup gets the best care when we take her here, and nothing is more important.
SH
Shannon Hanrahan
Mar 30, 2018
5.0
The doctor and office staff are all extremely friendly and helpful. They take great care of my pup and always fit us in when we need it!
Frequently Asked Questions About VCA Santa Monica Dog and Cat Hospital
What types of pets does VCA Santa Monica Dog and Cat Hospital provide care for?
They provide care for cats, dogs, felines, kittens, and puppies.
What are the operating hours of VCA Santa Monica Dog and Cat Hospital?
The hospital is open Monday to Friday from 8:00 AM to 6:00 PM and closed on Saturdays and Sundays.
Where is VCA Santa Monica Dog and Cat Hospital located?
It is located at 2010 Broadway, Santa Monica, CA 90404, USA.
What veterinary services are offered at VCA Santa Monica Dog and Cat Hospital?
Services include wellness and preventive care, vaccinations, dental care, parasite control, spays and neuters, senior care, laser therapy, acupuncture, limited ultrasound, soft tissue surgeries, and domestic health certificates.
Is VCA Santa Monica Dog and Cat Hospital accredited or associated with any organizations?
Yes, it is associated with the American Animal Hospital Association (AAHA).
Does VCA Santa Monica Dog and Cat Hospital offer any promotions for new clients?
Yes, new clients can access a free first exam coupon through their website.
How can I contact VCA Santa Monica Dog and Cat Hospital?
You can call their local phone number at +1 310-453-5459 or their main phone at +1 424-274-7180.
What nearby veterinary services are located close to VCA Santa Monica Dog and Cat Hospital?
Nearby veterinary services include other VCA Animal Hospitals and related pet services in the area.
Are there wellness and holistic health options near VCA Santa Monica Dog and Cat Hospital?
Yes, nearby places such as Meridian Health Clinic offer acupuncture and holistic nutrition, and Weinzoff Chiropractic and Wellness Center provides chiropractic and naturopathic services.
What local amenities can I visit before or after my appointment at VCA Santa Monica Dog and Cat Hospital?
You might enjoy dining at nearby places like Back On Broadway restaurant or Uppers Cafe & Bakeshop, or visit St Anne’s Catholic Church for a spiritual visit.