VCA Santa Monica Dog and Cat Hospital

4.5
177 reviews

About

VeterinariansVeterinary Clinics & HospitalsPet GroomingVCA Animal Hospitals
Our services include wellness and preventive care for cats and dogs, wellness plans for all life stage, vaccines, routine and advanced veterinary dental care, parasite/flea/tick control, spays and neuters, senior care, laser therapy, acupuncture, limited ultrasound services, and soft tissue surgeries. We also offer domestic health certificates for pets traveling or relocating. International health certificates available through third party agencies only.

Location

VCA Santa Monica Dog and Cat Hospital
2010 Broadway, Santa Monica, CA
90404, United States

Hours

Reviews

4.5
177 reviews
5 stars
142
4 stars
12
3 stars
4
2 stars
3
1 star
16

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff for their compassion and professionalism, especially during difficult times such as end-of-life care.

Customer Service Issues

Several reviews highlighted poor customer service experiences, including long wait times, difficulty in scheduling appointments, and unhelpful responses from staff.

Concerns Over Pricing

Multiple customers expressed concerns about high prices and perceived price gouging for services and medications.

Mixed Experiences with Vets

While some vets received high praise for their care and knowledge, others were criticized for being dismissive or overly focused on upselling services.

Positive Environment

Many reviews noted the friendly and welcoming atmosphere of the clinic, with staff making efforts to ensure pets feel comfortable.
  • AH
    Alexander Holzer
    Jan 5, 2026
    1.0
    Gave my dog an expired heartworm shot this time last year. The tech who administered was honest enough to admit. But managers became very defensive. Fast forward a year, no other vet provides the 1 year heartworm shot (both my new vet and the vca near me do not), so I tried to schedule to go back here. They refused service. Due to their own negligence. I should have and should still file malpractice complaint. Extreme negligence, no regards for decency.
  • RM
    Ronni Massok-Beechen
    Sep 13, 2025
    5.0
    It’s hard to find the perfect way to express the gratitude and praise our family feels for VCA Santa Monica Cat & Dog. Drs Johnson, Hubbard, and staff have showed our dog and family so much compassion and professionalism over the years that our dog Bogart was in their care. Dr Johnson was his primary Dr, and again no words can express the gratitude we feel having her by our side as he fought a cancer battle he sadly recently lost. Saying goodbye is so hard, yet Dr Johnson sat, cried, and shared Bogart stories, making something so hard to face a truly peaceful passing. Our family thanks you Dr Johnson for being the best Dr, diagnostician, and compassionate Veteran any family is fortunate enough to have care for the pet they love so much. Megan, and Bogart’s grandparents
  • KC
    Karen Carlson
    Aug 4, 2019
    4.0
    Folks are nice - it just seems to be excessively expensive.
  • SR
    Shannon McShane Robbins
    May 8, 2019
    5.0
    We are so happy we found this VCA location! Every vet here is amazing and truly cares about our dog. They get down on the floor with her, play with her and the take time to answer all my questions. I know my pup gets the best care when we take her here, and nothing is more important.
  • SH
    Shannon Hanrahan
    Mar 30, 2018
    5.0
    The doctor and office staff are all extremely friendly and helpful. They take great care of my pup and always fit us in when we need it!

Frequently Asked Questions About VCA Santa Monica Dog and Cat Hospital

What types of pets does VCA Santa Monica Dog and Cat Hospital provide care for?

They provide care for cats, dogs, felines, kittens, and puppies.

What are the operating hours of VCA Santa Monica Dog and Cat Hospital?

The hospital is open Monday to Friday from 8:00 AM to 6:00 PM and closed on Saturdays and Sundays.