Verizon

4.8
535 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Santa Maria’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
1876 N Broadway, Santa Maria, CA
93454, United States

Hours

Reviews

4.8
531 reviews
5 stars
492
4 stars
13
3 stars
5
2 stars
3
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional service provided by staff members like Moises, Tony, and Eddie, highlighting their patience, knowledge, and willingness to help.

Staff Knowledge

Customers frequently noted the staff's expertise and ability to explain products and services clearly, making the purchasing process easier.

Positive Experiences

Numerous reviews reflected a high level of satisfaction with the overall experience, with many customers expressing their intent to return due to the quality of service.

Professionalism

Several reviews mentioned the professionalism of employees, particularly in handling complex situations and ensuring customer needs were met.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences with specific employees, indicating inconsistency in service quality.
  • KS
    Kristy Schell
    4 days ago
    5.0
    Matt was really helpful helped step by step quick and easy
  • MN
    Moises Novoa
    Nov 6, 2025
    5.0
    I had the best experience at this verizon store. I had gotten a new replacement phone through my insurance BUT was not able to transfer my esim to my new phone. I went to the verizon store on Betteravia but they just had me use their phone and call customer service for 40 minutes. When i eventually left and came to this store I actually had people help me and find the solution to my problem. Shoutout to Angel he was so helpful and got me out of there in no time with my phone all set.
  • JC
    Jennifer Castillo
    Oct 31, 2025
    5.0
    Matt S. goes above and beyond for you. He made the whole process easy. Moving forward I will always choose Matt knowing I will receive exceptional, genuine service. Thank you for getting me and my Mom set up. We appreciate you.
  • MR
    Macario Ramirez
    Oct 25, 2025
    5.0
    A 5-Star Experience with Moises! I had an absolutely fantastic experience activating four new lines with Moises. He was incredibly knowledgeable, patient, and made what could have been a confusing process completely effortless. He took the time to explain every single detail of the plan, the features, and all the associated costs, ensuring I understood exactly what I was signing up for. The best part? He provided a printed copy of the detailed quote, which was a huge relief and a level of clarity you rarely get. If you're looking to upgrade, start new service, or just have questions about your mobile plan, ask for Moises! He's the guy who will get you the best deal and make sure you walk out the door feeling confident and informed. Highly recommend!
  • RC
    Richard Cota
    Oct 17, 2025
    5.0
    I can’t say enough about the exceptional service I received from [Tony Perez] at Verizon. From start to finish, he went above and beyond. He was not only incredibly helpful but also honest—he let me know I was still under warranty for a $250 phone replacement, something other Verizon employees at a different store had incorrectly told me I wasn’t. Tony was amazingly patient with my elderly mother, answering every question she had, no matter how simple. He helped transfer all her data and favorite apps to her new phone and even installed a screen protector we purchased online. He didn’t let us leave until everything was 100% complete, and his professionalism was evident the entire time. What truly stood out was that he never tried to upsell us on anything we didn’t need. He treated us like family, and I honestly don’t think I’ve ever received service like this from Verizon in my life. I’ve been a Verizon customer off and on since 6th grade, and I’m now 39—Tony has set a new standard for what customer service should be. If you’re lucky enough to be helped by Tony, know that you’re in excellent hands.

Frequently Asked Questions About Verizon

What services does Verizon at 1876 N Broadway in Santa Maria offer?

Verizon at 1876 N Broadway offers wireless sales including upgrades for Apple iPhone, Samsung Galaxy, Google Pixel, and Motorola devices, Verizon plans, wireless accessories, exclusive Verizon services, and latest promotions.

What are the store hours for Verizon at 1876 N Broadway?

The store is open Monday to Saturday from 9:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.