Verizon

4.3
148 reviews
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Business Details

19171 Golden Valley, Santa Clarita, CA
91387, United States
(661) 430-9089
https://www.victra.com
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About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Santa Clarita, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
19171 Golden Valley, Santa Clarita, CA
91387, United States

Hours

Reviews

4.3
147 reviews
5 stars
110
4 stars
15
3 stars
2
2 stars
1
1 star
19
  • IT
    Ivan Tellez
    3 days ago
    5.0
    My experience was great getting my new phone very helpful and patient was willing to answer all my questions felt well taken care of.
  • MM
    Melissa Miller
    Sep 26, 2025
    1.0
    I had a very disappointing experience with this third-party Verizon vendor. When I went in, they did not set up my Verizon account properly, which created a lot of problems later on. On top of that, they failed to return my phone after the transaction and I was left without a clear explanation of what happened to it. To make matters worse, my Verizon bill ended up being overcharged because of mistakes made during the setup process. I expected professionalism and transparency, but instead I’ve had to spend extra time and effort trying to resolve issues that should never have happened in the first place. If you are considering using this store, I strongly recommend double-checking everything they do and keeping thorough documentation. The Verizon assosiate that helped me was Angel. I would not work with him. Unfortunately, based on my experience, I cannot recommend this location.
  • MH
    Muhammad Ameer Hamza
    Sep 26, 2025
    1.0
    Highly unprofessional staff. Rep named Angel tries to be nice, but doesn’t know how to get things done. Every time you go in they misguide you.
  • SF
    Samantha Fernandez
    Sep 25, 2025
    1.0
    I went in today to pick up my phone I had ordered I drove 30 mins away! Just so they can tell me it isn’t ready and I called and they said they had the phone in stock! The girl who attended me was so rude she seemed annoyed. She would work on her costumer service skills.
  • JR
    Joel R
    Aug 31, 2025
    5.0
    Des did an amazing job helping me. I came in later in the day closer to closing time because my phone fell out at Magic Mountain and I was 400 miles away from home without a phone. I was one of the last customers to be helped and she stayed past closing to help me out. She did an amazing job helping me get what I needed in a short notice and I was only there for 15-20 minutes as soon as she was able to help me and walked out with a brand new phone.
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Frequently Asked Questions About Verizon

What products does Victra offer at its Santa Clarita location?

Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.

What brands are available at Victra in Santa Clarita?

Victra carries brands including Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands like Otterbox and Incipio.